Rep would not transfer me to a supervisor, hung up..

[Graham335]

I called to complain about the 10,50 charge because I added a day  Your rep hung up on me after I told her that in sales you have to transfer the call. Supervisors before said that they train them to do that. This rep just hung up on me after 2 hours on hold  

Are you kidding me. And she would not give me her name or id number.. 

[Huma0]

@Graham335 

This is a forum for discussion between hosts and guests, so you are not actually speaking directly to Airbnb here. I'm afraid you will have to contact customer services again to get any resolution to your complaint.