Unverified Guests
29-07-2021
01:14 PM
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29-07-2021
01:14 PM
Unverified Guests
Hi, all.
We have been Air BnB hosts for 4 years (of course, part of that doesn't count because of the pandemic lockdown) in Massachusetts. We were just contacted by someone who wants to book with us but who has not verified identity, citing concerns about identity theft, and saying, "I just stayed with XX in YY (town) so you could talk with them...") There are no reviews for this person and my instincts are to not accept the booking. Any experience or advice? Thanks much!
Deb in Lexington, MA
6 Replies 6
29-07-2021
01:21 PM
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29-07-2021
01:21 PM
Listen to your instincts!
05-08-2021
12:35 AM
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05-08-2021
12:35 AM
Yes. This.
05-08-2021
12:35 AM
29-07-2021
02:04 PM
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29-07-2021
02:04 PM
@Deb-And-Ben0 I would just say "I understand your concerns about identity theft. I hope that you understand ours about requiring guests be registered and vetted through the ABB verification program before we allow them to stay in our home. Unfortunately I don't think we will be a good fit for you. Best of luck finding a great place to stay!"
29-07-2021
09:48 PM
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29-07-2021
09:48 PM
Thanks, Laura. That, essentially, is what I did say. And the potential guest has not come back with a verified identity. If someone else wants to host, I guess that is their business. But I have to continue to listen to the little voice in my head when something like this happens.
Deb
29-07-2021
05:30 PM
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29-07-2021
05:30 PM
I've had this happen, and I decided not pre-approve. We are entrusting a guest onto our home, so if the guest isn't able to trust the host giving ID, then alarm bells go off. I found our years later, this guest still asks hosts for the same stay, and other hosts have also said no. This guest tried to rent a home, and that landlord told me he suspected the guest of hosting prostitution, drugs, and sex trafficking.
05-08-2021
12:38 AM
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05-08-2021
12:38 AM
we don't pre approve anyone without a verified identity either. We have instant book on, only for people with verified ID. It hasn't made the slightest difference to bookings, the days still get filled by verified gusts.
05-08-2021
12:38 AM