Website/App tech difficulties

Answered!
Candice174
Level 2
Virginia, United States

Website/App tech difficulties

When I try to sign in or even do a basic search it get an error signal "something went wrong, try again later".  It's been like this for days.  Also, no matter what I try, I am unable to accurate place the price per night.  It's almost like it has a mind of its own.  when i review my listing the prices are wrong and made up.  No clue what is going on. The help folks seem to be overwhelmed.

Top Answer
M199
Level 10
South Bruce Peninsula, Canada

@Candice174 

 

I get this regularly on the mobile app.  The trick is to go in through the browser website, go to your profile, then account, then Login & Security.  From there log out of each device listed.

 

That resolves ths problem immediately for me.  I follow this procedure weekly just so I don't have those issues.  Good luck.

 

 

 

 

 

5 Replies 5
M199
Level 10
South Bruce Peninsula, Canada

@Candice174 

 

I get this regularly on the mobile app.  The trick is to go in through the browser website, go to your profile, then account, then Login & Security.  From there log out of each device listed.

 

That resolves ths problem immediately for me.  I follow this procedure weekly just so I don't have those issues.  Good luck.

 

 

 

 

 

Candice174
Level 2
Virginia, United States

I did exactly what you said and still am unable to search.. I was, however, able to finally set the price correctly.  Something started to work on the 'hosting' side of things, not yet the 'traveler' side of things, as I am still unable to do a quick search. Also, when I go back into account/login/security settings, all of my devices are logged back on again!! Even if I clicked on the link to log out of each device....even from over a year ago. Weird. 

Emiel1
Level 10
Leeuwarden, The Netherlands

@Candice174 

Convince yourself those devices are all yours !

 

 

Candice174
Level 2
Virginia, United States

Um, ok? I'm sure it was all from my laptop yes, but the dates are very old, and felt it could be directly related to the problems I was having; hence what M199 suggested.

M199
Level 10
South Bruce Peninsula, Canada

@Candice174 

 

Delete again everyone.  Then try rebooting your computer.  That might help.

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