Why I Host with Heart

[Katie978]

I wanted to share a little story that captures why I host the way I do — and maybe inspire those of you who are feeling the burnout or wondering if your extra effort really matters.

A while back, I had guests stay at one of my places while in town for a funeral. It was a hard trip for them, and they let me know in advance that they’d be bringing their dogs. I could’ve just said “no problem” and left it at that — but instead, I left out personalized dog treats, coupons for a local winery, and a handwritten note by the fire pit welcoming them and honoring their reason for the trip.

I’ve done the same for guests attending weddings, visiting old colleges, celebrating babymoons — I make it personal every single time. Why? Because people aren’t just booking homes. They’re booking moments.

That same guest booked another stay before they even checked out. It wasn’t the first time it’s happened — but it was a beautiful reminder that small things create lasting impact.

Whether it’s:

• leaving lights on for late arrivals
• curating a list of dog-friendly cafes
• placing shells by the back gate for kids to discover
• or building a modern wood table by hand just to elevate the backyard vibe…

…I’m not just managing a listing. I’m building memories.

To anyone reading this who’s ever wondered if those personal touches are worth it: they are. You may never get tagged in a post, but you’re changing the way people experience the world.

Thanks for letting me share this. I’d love to hear your version of “why I host.”

[Elegant-Homes-Retreat0]

@Katie978 Thank you so much for sharing such a beautiful and touching story. Your message truly resonated with me — especially your reminder that guests aren’t just booking homes, they’re booking moments. That perspective is everything.

Your thoughtful gestures — from personalized dog treats to handwritten notes — are a testament to the kind of host who goes beyond hospitality and into the realm of genuine care. It’s those small, heartfelt touches that guests remember long after their stay.

I completely agree: hosting with heart not only creates unforgettable experiences for guests, but also brings deep meaning and purpose to what we do. Stories like yours are the reason this community is so special.

Thank you again for the inspiration — I’m reminded why I started hosting in the first place. 💛

[Griffin37]

Love it! An underrated aspect of hosting to say the least! This is what we need to keep at the forefront of hospitality. Thank you for sharing.