What hosts are saying

    Long story short, I'm out thousands in damages, cleaning fees, and replacement goods after a nightmare guest stay. Airbnb has denied my claim, even went as far to lie about the next guest's arrival time to effectively void my claim. Skip this list of offe... Latest reply by Paul119
    I received this week multiple reservation requests from local guests, who have no ratings, no self description, no ID verification. They all write a short sentence or even just two words. Some of this requests come very late. When I ask them about the rea... Latest reply by Helen3
    When a guest makes a reservation, 50% of the booking value goes to Airbnb at the time of the booking and the other 50% at a later time. My question is whether or not the 50% booking deposit can be changed or if this is set in stone by Airbnb? Latest reply by Helen3
    Hello community! This is my first real issue and I'm looking for help. I had a group of 16 20-somethings stay in my house the last 2 days. The first night in I got a noise complaint from them. They were responsive and communicative throughout the issue an... Latest reply by Helen350
    As everyone is aware lots of areas in the UK have entered into what they call as 'local lockdown' these are areas where the Covid 19 virus risk is especially high. On the Guest profile details there is no indication of where in the UK guests live. So befo... Latest reply by Andrew1435
    Hi I have just received a super host coupon. I live in New Zealand and the coupon is in USD can I use it for accomodation in NZ as we won't be going to the US before the coupon expires? Latest reply by Robin4
    HOME OWNERS MUST READ!This review is from the perspective of a home owner who engaged Turnkey to manage a home in Big Bear Lake. Let me first start by saying I've given them the benefit of the doubt far beyond what anyone deserves. I finally had no choice... Latest reply by Sarah977