Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Alex13840
hello,I'm in The Netherlands in an area that has recently become a 'red zone' for Germany and Belgium (non-essential travel forbidden). we've had 5 or 6 bookings confirmed of which two were non-refundable. I'm inclined to give a full refund at this time b...
Latest reply by
Mike-And-Jane0
Anyone get this? Guest- "Hi-- looking at your space and love it. Wondering if you have availability for a weekend in (September.) I see that the calendar is blocked. Any wiggle room?" Me- "Thanks for checking us out! Our calendar is up to date on availa...
Latest reply by
Ann72
Dear host and SH,if we were superhost (SH) in the previous assessment and that during the next following months, Imagine we only recieved many stays with bad reviewsa up to totally loose the superhost ESTIMATE status for July next assessment, will shoul...
Latest reply by
Matthew1198
Have you every had airbnb override your cancellation policy and issue a FULL refund stating the guests cancellation falls under the extenuating circumstances policy, yet when you ask which part of the policy it falls under they state that "it's internal t...
Latest reply by
Angela-And-Brandon0
I'm having a hard time getting Airbnb support to understand this scenario: I've had two guests cancel due to wildfires in Oregon, they both cancelled on 9/8. One was to check in on 9/13 and one was to check in on 9/14. Some how they are able to write rev...
Latest reply by
Angela-And-Brandon0
We've been getting less than desirable guests since the shut down and have increased our "Instant Booking" setting slightly to "Recommendation from other hosts" required. It's literally the slightest change, but we do not want new guests anymore.We also r...
Latest reply by
Huma0
Hello, I have a guest that wants to come in this weekend and stay for a couple months and he wants to pay weekly but every time he tries to go in it keeps charging him for the whole month. His company is paying for this and he doesn’t get his Perdiem unti...
Latest reply by
Jessica-and-Henry0
My requestor is on the confirm and pay page. He has tried 3 times to do his request. Each time the payment is more expensive. Now it won’t show up on the calendar at all. Not sure what to do. Any ideas how to help him?
Latest reply by
Emiel1
Hi y'all, I'm looking for a basement that has window(s) for my short film. It doesn't matter if it's unfinished or looks messy. We would need it for a day at the end of October of early November. Please let me know if you know any airbnb houses that has a...
Latest reply by
Anonymous
THE most advantageous support that we as hosts can get from AirBnB is to be able to tell our communities that the bad AirBnb hosts will be taken off the site. So many of us in Tahoe who have been responsible short term rental hosts (me, for 10 years) are...
Latest reply by
Super47