Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Elisa
I have a guest that is seriously considering cancelling due to her work adventure not working out. She has no problem with the Airbnb, it is her job that apparently she is not fond of doing. She has been staying here since Sept 4th and is booked until Oc...
Latest reply by
Priscilla150
Hello.
I started a chat with your customer support team over 3 hours ago. I am still waiting for resolution. It seems crazy that I have been waiting this long PLEASE HELP ME!!!
Here is the text of that chat.
**[Private conversation removed in li...
Latest reply by
Barry318
Salve a tutti, siamo Cristina e Fabrizio host da 2 anni e superhost da un anno e mezzo. Purtroppo a luglio 2020 abbiamo avuto una bruttissima esperienza con una prenotazione: abbiamo ospitato 4 ragazze spagnole che hanno ridotto casa in condizioni pessime...
Latest reply by
Cristina1051
Never experienced anything like this before. A friend has made a reservation that was immediately accepted and payment was taken. Shortly after, received a message from the host stating; "Regrettably, your dates are no longer available as they ave been bo...
Latest reply by
Chris13104
Booked a stay this weekend 9/12 in pittsburg. Host states they cannot accommodate me, and request that i cancel. Their reasoning is that i will get my refund faster if i cancel. I questioned this and stated they should cancel. They insisted again that i s...
Latest reply by
Katrina79
What are other hosts thoughts on CCTV outside? I just installed camera on front (pointing at doors / lockbox) and one on the garden (its a car park entrance through the garden). I think the garden one is a mistake as if people want to sunbath they might c...
Latest reply by
Sarah977
I’d appreciate some feedback about my last guests. Let me preface : they were informed that I follow the enhanced Covid cleaning procedures and was assured by the wife that they had masks and hand sanitizer.They entered with masks the night they arrived.N...
Latest reply by
Cat4
Some AirBnB guests are pure **, thinking they can trash a property and get away with it.
Thing is ..... with AirBnB policies on damage deposits and the sheer amount of time and effort required to claim on a damage deposit, yes, they almost certainly can g...
Latest reply by
Huma0
I just had a guest who stated it would be he himself, his 18 year old son and his girlfriend staying for 4 nights. I spoke with the wife later Prior to the stay and gave her some local information on swimming holes, I even gave them a free night! . I ha...
Latest reply by
Sarah977