Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Hello, Super Host here. I submitted a claim for damage, cleaning, and overstaying the guest's term. The home was absolutely trashed. Items stained, broken damaged. They had a dog, cat and bird. I gave them the okay for dog and cat - not for bird. ... Latest reply by Anna9170

Two days ago I had a guest, who booked my apartment for 2 nights. She arrived about 15 hours, all according to the rules, was very pleased with the accommodation, said many compliments. It was a little strange that she came by cab, in our region it is VER... Latest reply by Huma0

Here's an interesting bit of info: I've been trying to order an Airbnb digital gift card for a week now. Every time, no matter which card I use, it gets declined. Calling my banks, they said the errors were all on Airbnb's side. After several CS conversat... Latest reply by Emiel1

We have a few Airbnb's and have very little damages (i.e. an accidental broken wine glass on occasion by a guest). It puzzling to think, what kind of guest would be so negligent to use permanent BLUE hair dye during an Airbnb stay? Just a little backgrou... Latest reply by Anonymous

I have a few issues with my AirBnB accommodation in Sassari, Sardinia. I booked 2 nights for 3 people.1. There was no hot water for the first 24 hours. There was also no microwave or basic kitchen utensils: oil, salt and pepper, although they were mention... Latest reply by Mark116

Lately all my support cases go unanswered or get closed by Airbnb without resolution. More and more I find that the way hosts are being treated is worse and worse with time. It seems the longer you are a Superhost (over 5 years for me) the less support yo... Latest reply by Kevin1924

We are thinking off selling one of our homes that has many future bookings. We know that we can’t sell the bookings and that the new owner would have to start over, but what is the process for cancelling guests without incurring dings to our status ? Can ... Latest reply by Mike-And-Jane0

I had guests booked and my husband took ill. Fortunately nothing serious, an extremely bad cold with constant bouts of coughing, but seeing he is in a high risk age-group and seeing the current situation with corona I thought it for all parties safer to c... Latest reply by Helen350

I'm a host in NYC. Due to COVID, the world -- inc. travel conditions -- are constantly changing (obviously). I like to encourage my guests, if they feel nervous traveling, that they submit an alteration request for dates in the future. I'd rather they b... Latest reply by Anonymous

Hello I am in need of a co-host till Jan 2020. I need help with set up for subsequent guests. The property is a condo. in California.Ruchi Latest reply by Liv