Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Bhumika

Hello, I got an issue about the cancelation of my reservation, my reservation gets canceled from mobile apps. I want to ask about refund my reservation payment. how long I can get back my refund from Airbnb? thank you Latest reply by Emiel1

I would like to know people's experiences about booking Airbnbs with a group of friends/family? What are some things you hate about the experience, and also some features on the app you think helped you?

How can i fix my settings in the Community in order to be informed about all questions written either in English or Greek,regarding all procedures for taxes,official registration,laws or any other topic etc, exclusively in Greece ? Latest reply by George123

I have had numerous occasions where guests have lied about the number of guests to avoid paying extra guest fees or pet fees, etc. Also, guests breaking house rules, having parties, leaving a mess causing me to incur excessive cleaning fees. You would thi... Latest reply by Emiel1

Hi, My friends and I had found and booked an airbnb listing about a month ago that would have us there from mid-September until November. The host on Monday sent us a message saying that she could upgrade us to a different, nicer unit that she also owned ... Latest reply by Ute42

Has anyone else experienced problems with reviews this year? We have 20 properties with Airbnb and it appears that they only take into account the review of the customer, not the host. I don't think they even read the host reviews. We had one house com... Latest reply by Emma239

I need the receipt from Airbnb in English as I need to get a refund from my university. The problem is that it prints the receipt only in Italian and I need it in English or Danish (I live in Denmark).It is a really big issue and I can't find any recent d... Latest reply by Ann72

Airbnb says that hotel do not need to register but it is still asking me to register and provide ID. I don't have a home to register. Also I am stuck with a 30 day reservation which didn't require registration. I am trying to cancel this reservation which... Latest reply by Ali12043

What happens when a reservation is not cancelled? Can a guest still get a refund? Background story - first time hosting a room. I got a reservation which I wasn't prepared to host. Told the guest not to come as the room is not ready. I tried cancelling t... Latest reply by Sarah977

Early in the pandemic Airbnb asked all hosts to switch our cancellation policy to flexible so that people could cancel their reservations more easily....then came up with what i felt was a good policy to just let anyone cancel due to Covid. Then Airbnb cr... Latest reply by Helen350