Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Jonathan2844
Hi, My friends and I had found and booked an airbnb listing about a month ago that would have us there from mid-September until November. The host on Monday sent us a message saying that she could upgrade us to a different, nicer unit that she also owned ...
Latest reply by
Ute42
Has anyone else experienced problems with reviews this year? We have 20 properties with Airbnb and it appears that they only take into account the review of the customer, not the host. I don't think they even read the host reviews. We had one house com...
Latest reply by
Emma239
I need the receipt from Airbnb in English as I need to get a refund from my university. The problem is that it prints the receipt only in Italian and I need it in English or Danish (I live in Denmark).It is a really big issue and I can't find any recent d...
Latest reply by
Ann72
Airbnb says that hotel do not need to register but it is still asking me to register and provide ID. I don't have a home to register. Also I am stuck with a 30 day reservation which didn't require registration. I am trying to cancel this reservation which...
Latest reply by
Ali12043
What happens when a reservation is not cancelled? Can a guest still get a refund? Background story - first time hosting a room. I got a reservation which I wasn't prepared to host. Told the guest not to come as the room is not ready. I tried cancelling t...
Latest reply by
Sarah977
Early in the pandemic Airbnb asked all hosts to switch our cancellation policy to flexible so that people could cancel their reservations more easily....then came up with what i felt was a good policy to just let anyone cancel due to Covid. Then Airbnb cr...
Latest reply by
Helen350
What do you recover? When bad first impression with your guest. What do you do? When your guest shouting and aggression to you. What do you do? When you feel uncomfortable and unsafe with your guest. Last week in local news, Airbnb guest slasher host face...
Latest reply by
Emiel1
Given the terrible circumstances described in another thread, I am wondering if other hosts have had occasion to feel unsafe with a guest. Airbnb asks guests if they felt unsafe, so I think its only fair to ask my fellow hosts the same thing. We are off ...
Latest reply by
Laura2592
Bonjour hosts, Very saddest experience and sound crazy, but it's happening on us! Begin this week, we receive an instant booking 18 nights from M.During his check-in, he was unpleasant, unwell behaviour. We decided to refund his payment andexplain the rea...
Latest reply by
Dale711
Olá! Tenho buscado empresas que façam a administração dos imóveis para locação no AirBnB mas não encontrei uma lista ou um website que detalhe as empresas. Alguém sabe me dizer se existem essas informações agrupadas?Grato!
Latest reply by
Emiel1