What hosts are saying

    In May I submitted a claim for $300 in additional cleaning services as well as $269 damage done to the kitchen table. I furnished photos, invoices, and a detailed description. It is now 2.5 months later. It took Airbnb 6 weeks to let me know they are sorr... Latest reply by Ellen729
    Hello. I started a chat with your customer support team over 3 hours ago. I am still waiting for resolution. It seems crazy that I have been waiting this long PLEASE HELP ME!!! Here is the text of that chat. **[Private conversation removed in li... Latest reply by Barry318