What hosts are saying

    I have been with Airbnb close to 3 years now, I always thought Airbnb customer service was quick and helpful in resolving damages caused by guests, but recently and specially the start of 2020, I am finding not only the response time is slow but the resol... Latest reply by Bakraam0
    How can I get help from Airbnb from a suspected scam? I tried to cancel a last-minute reservation on the arrival date, and nothing happened after the "escalation." Now I have been paid for a stay I cancelled, the guest is angry, and the whole thing still ... Latest reply by Emiel1