Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Henry971
Hi sorry if I am repeating the same question. A guest booked a room at my place three months ago and was due this weekend for a 40night stay. I emailed him out of courtesy yesterday to enquire what time he would be arriving, this coming Friday and receive...
Latest reply by
Brian1584
Hello All, Hope you are well. Quick question- I don't think you can but will ask here anyway. I accidentally posted in private feedback for a stay in the public review and vice versa- can this be reversed, have asked Airbnb about this and no response. T...
Latest reply by
Yadira22
Bonjour, Je souhaiterais savoir ce que je peux faire ou demander en plus de laisser un avis déplorable à notre locataire (parti dimanche) dont le comportement n'a pas été acceptable. Voici les faits :- La conciergerie en charge de l'accueil et des départ...
Latest reply by
Frédéric-Et-Alexia0
Hello all! A guest booked my appartment about 2 weeks ago to stay for 5 days starting today (Monday September 14). The guest has only one comment from March 2020. On Saturday afternoon two days ago I got a message from another account created in September...
Latest reply by
Sarah977
Hi guys, I'm not new to Airbnb but on the (very rare) occasion that I get a bad review I often feel a little stumped on how to deal with it. I have two close friends who do Airbnb and they (like everyone else from time to time) get the occasional negativ...
Latest reply by
Fred13
I have been with Airbnb close to 3 years now, I always thought Airbnb customer service was quick and helpful in resolving damages caused by guests, but recently and specially the start of 2020, I am finding not only the response time is slow but the resol...
Latest reply by
Bakraam0
Are there any cleaners out there and that can service an AirBNB close to Rochester MN in Lake City?? Thanks, very cool property, 2 bed 1.5 bath 1000 sq feet
Latest reply by
Ben3560
How can I get help from Airbnb from a suspected scam? I tried to cancel a last-minute reservation on the arrival date, and nothing happened after the "escalation." Now I have been paid for a stay I cancelled, the guest is angry, and the whole thing still ...
Latest reply by
Emiel1
Hello, please reply as soon as possible because I have been waiting for 7 days and I have a serious problem with the booking
Latest reply by
Mike-And-Jane0