Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Vincent1859

Some years ago, Airbnb set the default notifications to OFF when getting messages from hosts or guests. This is a problem because most people do not change the defaults and now it is impossible to reach a lot of our guests. They never seem to know when we... Latest reply by Cathy463

On the 9th of August we were looking for a last minute getaway 3 day stay, for that same night. Among the options were a few houses my wife saw in AirBnb,, but the thing is that she wanted to see if they would take us with our two dogs,,, so she was text... Latest reply by Sarah977

When I try to chat with Airbnb support, I have to sit there and stare at the screen until I am connected to someone. There is no mechanism that alerts me when someone finally responds at the other end. This mechanism can be as simple as ringing a sound ... Latest reply by Sarah977

Long story short, we have a guest informed us two nights before her check in that she is bring her emotional support pet. We have no pet policy, I do understand about the EMA but we have a family member who has allergy to pet hair and pregnant. So for the... Latest reply by Hannah749

Hi everyone, A guest from a country that is on the UK'quarantine list has just booked a room and seems to be planning to use it for self-quarantine as he states that he plans to move to permanent accommodation after the stay. I had instant booking on as I... Latest reply by Coco108

HELP! I have been trying to contact Air BnB for over a week. The phone number just sends me a txt to go to the help center where I have a number of threads open and no replies and the threads automatically get closed. I am a superhost. My multiple issues ... Latest reply by Emiel1

Greetings! Just wanted to drop a quick post to share a link to an Airbnb income calculator I've been working on that host here may find it useful. A few years ago, I was just getting started with property investment and tried finding out which houses wi... Latest reply by Jaeseok0

I am trying to cancel my trip starting Oct. 1 due to Covid-19. My trip qualifies for the extenuating circumstances and I am trying to get a full refund. I have no problem going through the cancellation process and submitting my documentation. However, whe...

Hi there, I am a super host with an Airbnb in sw9. I am going away on the 20th Oct for 4 months and am looking for a co-host who can help while I'm away. At the moment the dates aren't booked but I anticipate that the dates will book. The listing I need h... Latest reply by Helen3

I had a reservation made by someone coming from outside the COVID-19 quarantine area and would not be doing the 14 day quarantine as required prior to arrival. I told her that we could not accept her reservation because she was travelling against governme... Latest reply by Elaine-and-Larry0