Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I’ve been at this for 6 years and it seems most guests are very responsible but a few have a bad attitude. We are just outside a national park and I do about 60 bookings a year in each of my two Airbnb homes. Each house has 3 bedrooms and I place 2 full... Latest reply by Kelly149

So, this is a bit hard to explain but I will try. Where I live in the Washington DC area, sometimes I will receive requests for same day reservations (called “Advanced notice” reservations) where the person will be a relatively new (or brand new) AirBNB ... Latest reply by Sarah977

You all might know this already, but I only just found out. Airbnb has extended it's extenuating circumstances policy until 30 Sept. Guest can cancel for a full refund any time up until arrival if booked before 14 March. So much for Chesky saying he'd got... Latest reply by Ian-And-Anne-Marie0

I had a COVID related cancellation in March and took the full refund through travel credits offered. In the email confirming the travel credits issued, the email states that there are Travel Credit Terms and Conditions. Within those terms "it states "If a... Latest reply by Ian-And-Anne-Marie0

I would telephone number for air b and b uk I have tried the numbers sent to me and they obviously were not correctHave tried to sort this problem to no avail and would like to contact air b and b direct to sort out an issue. Someone was suppose to repl... Latest reply by Emiel1

  Hello All, I’m at a loss at how to complain to Airbnb. We have just checked into a villa which is filthy, there’s faeces on the sheets, old food on the floor and counters, fly larvae in the hot tubs only one shower works (there’s 7 of us) there is hardl... Latest reply by Anonymous

Have any of you been in this situation at the moment due to refusing guests who are trying to book, under current government guidelines it is stated that no more than two households are allowed to stay over night in accommodation. Even though we have plac... Latest reply by Jason-And-Michelle0

Hello, my girlfriend broke her foot/ankle at the weekend and is now awaiting surgery so we can no longer go on the trip as she isn't able to fly and needs to be in the UK for treatment.I believe from looking at the T&Cs that this falls within the extenuat... Latest reply by Alexandra316

Hello,I am based in the UK and I have received an instant booking from a new profile, which on closer inspection looks like is from Spain. With current Government Restrictions, everyone arriving from Spain needs to quarantine for 14 days The person onl... Latest reply by Yanica0

Are others finding it increasingly difficult and frustrating trying to get help or support with an issue? I’ve tried since Saturday to get help with something, I’ve repeatedly tried online and also telephone but to no avail. I’m getting seriously angry no... Latest reply by Mike-And-Jane0