Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Kamisha4

Called with an issue on Friday 8/21/20Due to Covid they are understaffed and having operators who answer the phones take down info and then an agent will call you back. I’ve escalated my issue and it’s been marked urgent. How long is it taking them to cal... Latest reply by Debra300

On Aug 22, 2020, A case manager from AirBnb, Cedrick John, cancelled a reservation two months ago ON MY BEHALF, without even consulting me or letting me know, but only sent a notice afterward. Even the notice did not allow me any chance to respond. It is ... Latest reply by Albert11

Hi there, One of my guest reserved my property as 1 guest but he just texted me that he 'll stay as 2 people.I sent him new reservation correction as 2 guests. Now he is asking me why he has to pay more .How can i kindly make him understand that he has to... Latest reply by Anonymous

Puerto Rico has been experiencing earthquakes since December and has been non stop, everyday trembles. Due to the safety of the island and the uncertainty of electricity, supplies, flights, etc. I wanted to cancel my trip to PR and try to use the money I ... Latest reply by George641

Is anyone experiencing glitches in the website and negligence from Airbnb Support lately? Latest reply by Luis481

So. I email a guest several times before check in. No response but we get her apartment ready and wait in for her arrival.... She doesn't show but doesn't cancel. 2 months!! after her due check in she emails to ask for a refund 'family illness', nothing ... Latest reply by Mike-And-Jane0

I received this email from airbnb community support; Simon B, Aug 24, 2020, 8:48 AM PDT: Hi Daniel, As an alternative to providing us with a copy of your government ID, to verify your identity as the account holder, please log into your account within th... Latest reply by Emiel1

HiI have been using smart pricing with success for over 2 years but this year all my reservations are at my minimum price which is ok but thats not why i choose smart pricing, has it been turn off due to covid 19? Has anyone else experienced this? I thoug... Latest reply by Mike-And-Jane0

Hello sorry for the bad English but i have a question. Air bnb doesnt resapond and the emergency hotline is not available. Were on gran canaria atm. Ita planned from 17 august to 17 September. The flat has no air condition. The flat has only 2 fans i can... Latest reply by Emilia42

Good day,Our host cancelled our booking 48 hours prior to our arrival due to Covid-19. However we are yet to receive our refund. They said that they would cancel the booking from their side but never did. After numerous calls and WhatsApp messages we sti... Latest reply by Mike-And-Jane0