Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Pierre3460

Tried calling and it tells me you now only respond to 72 hour reservation related requests? Latest reply by Emiel1

As Airbnb is now routing their customers to the community, we all now are in fact Customer Support. So please give us also access to the CS ticket system, we are happy to solve all issues.. Off course not for free, as quality has a price. Best regar... Latest reply by Barbara542

The support payments policy (not applicable for check-in after 31 May 2020) does not match the Americas and Africa's reality. In short, you have created a program that benefits only the European community and forgets that AIRBNB should be a worldwide comm... Latest reply by Emiel1

What a joke.....COVID-19 support payments from Airbnb; absurd! Anyone else view this the same way? I felt pressure from Airbnb the entire time to refund 100% of guest reservations with the promise of "shared financial burden" rhetoric from Airbnb.I shoul... Latest reply by André1035

Hello readers, I opened up a resolution centre request on a recent stay due to poor conditions. I attached photographs and the host even agreed to refund me in person. However after 2 weeks I heard nothing back. 6 days ago I requested AirBnB step in and... Latest reply by Jordan536

We recently had guests in a private room in our home (all other spaces are shared). We know they helped themselves to a few food items (stored in separate pantry from their own TWO cupboards). They arrived Sunday evening, and I pointed them to the nearest... Latest reply by Laura2592

I just got a spam text from 702-637-4838 that says:NOTICE AIRBNB! New regulations For Owners. I opened the link in a protective mode on my computer and it says it's a scam site trying to get personal information. I thought I'd warn others. Stay safe ou... Latest reply by Charles224

Hello! I am planning to turn my 1 bed 1 bath guest house on my rental property into an Air b&b space. I am in need of a co-host as I live 3 hours away. I will be staying in the guest house every other weekend, but need help managing it during the two we... Latest reply by Charles224

I am very frustrated with airbnb. A guest showed up stayed for 3 hours and then called me to say apartment is not clean. She was all angry so I offered her a full refund or someone to come clean whatever she claimed was dirty. She took the refund and left... Latest reply by Kenneth12

I've seen some other posts about this, but I'm going to jump on the bandwagon. What in the holy *bleep* is happening to Airbnb?Now when you call their customer service phone support in the U.S., it says they are only addressing reservation issues happenin... Latest reply by Shaun124