Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

Hello sorry for the bad English but i have a question. Air bnb doesnt resapond and the emergency hotline is not available. Were on gran canaria atm. Ita planned from 17 august to 17 September. The flat has no air condition. The flat has only 2 fans i can... Latest reply by Emilia42

Good day,Our host cancelled our booking 48 hours prior to our arrival due to Covid-19. However we are yet to receive our refund. They said that they would cancel the booking from their side but never did. After numerous calls and WhatsApp messages we sti... Latest reply by Mike-And-Jane0

Hi Folks, I have had quite a bad experience with a guest recently but have been further let down by Airbnb to try and resolve it. The guest left my house a mess, left broken furniture items and garbage strewn all over the house and there was evidence ... Latest reply by Mike-And-Jane0

On the 7th August I checked into a Airbnb in the south of France that had rats on the ground floor(amongst a number of other issues), something the host acknowledged in the Airbnb chat function so I’ve a record of this. I spoke with Marjorie at Airbnb on ... Latest reply by Helen3

Dear Staff, my account on the email of ** was hacked a couple of hours ago right after my payment method was changed and both my active reservations were cancelled. My first reservation is scheduled for tomorrow and I can’t reach you on the phone since my... Latest reply by Olga879

On one hand, I can see having a normal family gathering would be just fine. On the other hand...maybe they just want to book my place to throw a wild party? I had a request not to long ago from a woman who wanted to book for just one night...New Year's ... Latest reply by Emily487

I made a reservation for 2021 and the host accepted it by mistake. They asked me to cancel it, I did it by choosing the option that says the host needs to cancel but the host rejected that and asked me to cancel it again, this time choosing an option that... Latest reply by Sandra856

Hi,We stayed at a place recently that was not up to standard and we filed a complaint with air bnb but that was three weeks ago and I have not heard anything back. We haven't had an update from them so I used the message service and this kept on getting c... Latest reply by Anonymous

My guest tried to cancel but was not able to cancel before their stay. Since the cancellation happened after his stay, he was 100% refunded but I did not receive a support payment although I believe I should have. Here are the trip details:Guests: Ian, 13... Latest reply by Mike-And-Jane0

Hi, We had a guest for only 4 days that was Pre-approved by 8 other hosts so I thought he would be good. He and his friends had a dog, which we don’t allow. We found spills around the house, garbages not emptied, Dirty dishes in the sink, blood on 2 com... Latest reply by Mike-And-Jane0