Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rafael2348

I am very frustrated with airbnb. A guest showed up stayed for 3 hours and then called me to say apartment is not clean. She was all angry so I offered her a full refund or someone to come clean whatever she claimed was dirty. She took the refund and left... Latest reply by Kenneth12

I've seen some other posts about this, but I'm going to jump on the bandwagon. What in the holy *bleep* is happening to Airbnb?Now when you call their customer service phone support in the U.S., it says they are only addressing reservation issues happenin... Latest reply by Shaun124

My reservation was approved automatically, then I messaged the host through Airbnb but he did not answer. After 24 hours I messaged the host through his whatsaap number, and his answer was ((I'm sorry the place is not available and I did not receive any r... Latest reply by Mustafa80

I can't believe it's come to this, but I want to take legal action against ABB. I just wonder how much arbitration costs and if I can afford it. I don't need a lawyer. The case is clear cut. I just need to present it to a neutral party. Pretty sure I'll w... Latest reply by Lisa723

Hello all! We hope to list our first property in Mt. Shasta, CA in mid-September or October and we have a number of questions as we get set-up. We look forward for any advice and guidance you might have to share! *Video Surveillance: we know this is a big... Latest reply by Gregory87

I wanted to rent an apartment in Geneva area, the owner said she will send to me a airbnb link to make payment then an agent will meet me to visit and give me the keys.I told her is it possible to visit first she said that was not an option does anyone k... Latest reply by Helen3

https://ycuniverse.com/airbnbs-hotly-anticipated-federal-bankruptcy-filing-a-timeline-of-collapse Today is the 3rd week of trying to contact Airbnb and have had no response or assistance for a simple issue that has got way out of hand for something that c... Latest reply by Ann72

Please someone help me understand the removal of negative reviews and the untimely fashion of resolving an issue, when a guest has caused damage. Yesterday my place was damaged by a guest. I have a tiny house listing and clearly a no pet policy. I have a... Latest reply by Donelle4

Okay, I guess this is customer service now. Hi! Guest attempted to cancel a reservation a couple of weeks in advance. We have a flexible policy. The guest got a message that the operation was not possible and to contact customer service. When they reporte... Latest reply by Helen427

AirBnb have emailed to say I need to do a safety quiz by 1 Sep.But I can't find it.How can I complete it?Thanks Latest reply by Helen3