Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Elisa
Hey all,Hope all is well.Can I ask re the extenuating circumstances page.Can anybody recall if this line was always there or was it sneaked in afterwards to suit Airbnb snake moves?https://www.airbnb.ie/help/article/1320/what-if-i-need-to-cancel-because-o...
Latest reply by
Jen89
This problem has now been ongoing for a week. Every time I try and send a guest a message, I get the message that the message failed to send, tap to retry. I am able to accept and deny reservations, respond to airbnb support without issues, just not res...
Latest reply by
Lisa5493
Hello to everybody.Some premises:1. We are aware of everything Airbnb, and not only we host individually, is having a bad time for Covid-19;2. We have been Superhost continuously for 4 years, with a score of 4.9, and we now have some experience both of ho...
Latest reply by
Debra300
Hi all, long time no post. Weird one this, I used to be a superhost in my previous flat, but moved house last summer (literally around the corner!) I have never rented my current flat out, i just live in it. The flat I bought was being rented on airbnb by...
Latest reply by
Debra300
I tried booking a place in Paris with my card after many attempts the payment didn't go through. Now Airbnb says I have reached the maximum quota. From my end the bank card is valid and everything looks fine. Can someone help me with the issue?
Latest reply by
Sarah977
We have a request from a guest who cancelled due to the impacts if COVID-19.They have requested money that they were charged for the reservations (they cancelled over a month in advance).When we look to send money the wording is that it "will be deducted ...
Latest reply by
Debra300
My card was charged $3,076 TWICE by AirBNB in June 2020. I have used Air BNB 2 times in a one month period, once in the magnitude of $600 and once for $400. Both those charges also appeared in addition to the theft. Investigating the site and asking for...
Latest reply by
Linda108