Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Sangeeta27
Hi, is AirBnB still paying hosts compensation for bookings made before March 2020 that cancel due to boarders being shut and guests unable to travel as a result? Thanks
Latest reply by
Mike-And-Jane0
Hi everyone, first time poster here!I am a host in Edinburgh, Scotland and I have been using Airbnb for 5 years now to take bookings for the 2 apartments I have in the city (I offer both as “entire home”). The viability of my business is centred around m...
Latest reply by
Jane2895
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Latest reply by
Mike-And-Jane0
Hi there, As both a Host and a Guest I have been fortunate enough to have good experiences, however after booking a 31-day stay, I had to leave as the place was not safe and in breach of several violations, such as lying on the advert and not following he...
Latest reply by
Nick1925
I hate to say this, but I have literally no complaints about anything Airbnb at all. Susan in Dublin is going to hate me for this. (Love you, Susan!) Got the usual assortment of cancellations. Those I had before May 31st got full refunds; the rest got ...
Latest reply by
Patricia1548
Hello, i just add the new cleaning protocol and im a litlle confuse. I understand that before guest leaving i need 3hour to wait and then to start cleaning.Im asking :How many hours till to the next guest i will be able to host again? ( i have already set...
Latest reply by
Debra300
I have been told 3 times after waiting on hold for more than an hour that Airbnb could not help me and that I would receive a call from Airbnb Plus within 48 hours. the agents have said that they marked the case as "urgent". No call from Airbnb Plus has...
Latest reply by
Emilia42
Hi,I had a guest check-in to my house.After 2-3 hours guest let me know they are leaving as they found "Rodent dropping" in the house under the bed and behinde the dresser and they are fearing for the health of them and their Dogs.It took me about 40 minu...
Latest reply by
Huma0
I offered a special offer to a guest. He can see it but when he goes to book, it comes up as the original price. Why? How will AirBnB fix this? Best, Jennifer
Latest reply by
Brad233
I need help opening a resolution case. My calls keep getting dropped. Will someone call me please?
Thanks
John**
**[Personal information removed in line with - Community Center Guidelines]
Latest reply by
John-and0