Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I've been using AirBnB for several years and have generally had a good experience; however, I am very disappointed with the customer service from my most recent trip (that I didn't take) and am looking to get help or file a complaint against AirBnB. I was...
Latest reply by
Mike-And-Jane0
Hi All,We had an unfortunate situation this week at our remote waterfront cottage.This is our first season and so far we've been booked and have enjoyed great tenants who leave the cottage in clean and tidy condition.However our good luck changed this wee...
Latest reply by
Lisa937
I've searched all over and can't find posts about requiring a negative test prior to arrival. Is this legal? I have a long-term guest coming from another country for work, and I live in the home. It's not possible to quarantine away from the guest. Thanks...
Latest reply by
Jessica-and-Henry0
What am I missing? In July 2019 I booked a trip to Amsterdam for Apr 2-11, 2020. On Mar 12th due to the Covid travel restrictions we were forced to cancel our trip. At the time I cancelled I received a notice from Airbnb that I would received a 100% ref...
Latest reply by
Chad327
Was just doing my regular listing check to see if any settings had spontaneously changed etc, and noticed this has been recently added under the Health & safety banner: I notice it doesn't appear when I'm previewing my listing on the app. It links to: ht...
Latest reply by
Michelle53
Hi, I recently booked a venue through Airbnb for a bridal shower. This venue charged us through Airbnb and we paid it. We also rented some decor through them which included tables, chairs, lights, etc. This rental was not through Airbnb and we were told t...
Latest reply by
Anonymous
Hi Host community. I'm wondering what to do.... I made two separate refunds to a guest who had cancelled on me in August. As I didn't do the refund all in one go it now seems the second refund payment went to Airbnb not to the guest (not sure why). So now...
Latest reply by
Querida1
Dear Community,I'm new in hosting here, started just a month ago but very successfully.I need your help abt a booking enquiry I received yesterday for today, from a person with a new profile (just name) and no reviews, who asked me to contact her mobile ...
Latest reply by
Silvia1819