Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

I am a Superhost in Provincetown, Massachusetts. We currently have a travel ban and a stay-at-home order in place from our governor Charlie Baker.Currently, if I cancel a reservation due to the stay-at-home/travel ban/forbidding short term rentals policy ... Latest reply by Nicci-and-David0

(Disclaimer - this happened before 'Corona-Rona'., or whatever they want to call it nowadays) I am quite the fan of Airbnb really in many respects, but with one notable exception; the capricious application of their EC policy is my main beef. An interes... Latest reply by Sarah977

I’ve been at this for 6 years and it seems most guests are very responsible but a few have a bad attitude. We are just outside a national park and I do about 60 bookings a year in each of my two Airbnb homes. Each house has 3 bedrooms and I place 2 full... Latest reply by Kelly149

So, this is a bit hard to explain but I will try. Where I live in the Washington DC area, sometimes I will receive requests for same day reservations (called “Advanced notice” reservations) where the person will be a relatively new (or brand new) AirBNB ... Latest reply by Sarah977

You all might know this already, but I only just found out. Airbnb has extended it's extenuating circumstances policy until 30 Sept. Guest can cancel for a full refund any time up until arrival if booked before 14 March. So much for Chesky saying he'd got... Latest reply by Ian-And-Anne-Marie0

I had a COVID related cancellation in March and took the full refund through travel credits offered. In the email confirming the travel credits issued, the email states that there are Travel Credit Terms and Conditions. Within those terms "it states "If a... Latest reply by Ian-And-Anne-Marie0

I would telephone number for air b and b uk I have tried the numbers sent to me and they obviously were not correctHave tried to sort this problem to no avail and would like to contact air b and b direct to sort out an issue. Someone was suppose to repl... Latest reply by Emiel1

  Hello All, I’m at a loss at how to complain to Airbnb. We have just checked into a villa which is filthy, there’s faeces on the sheets, old food on the floor and counters, fly larvae in the hot tubs only one shower works (there’s 7 of us) there is hardl... Latest reply by Anonymous

Have any of you been in this situation at the moment due to refusing guests who are trying to book, under current government guidelines it is stated that no more than two households are allowed to stay over night in accommodation. Even though we have plac... Latest reply by Jason-And-Michelle0

Hello, my girlfriend broke her foot/ankle at the weekend and is now awaiting surgery so we can no longer go on the trip as she isn't able to fly and needs to be in the UK for treatment.I believe from looking at the T&Cs that this falls within the extenuat... Latest reply by Alexandra316