Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

I have a guest who booked last year but a few weeks before arrival decided to cancel. He was not ill, his flight was not cancelled and there were no country isolation regulations. My usual policy is no refund a few days before arrival but as in the spirit... Latest reply by Sarah977

I just did 15 minutes expressing my concerns on this post and asking questions and it got deleted by airbnb so I guess you're not interested in hearing anything about my issues or my problems the company screens whatever keywords or are there and they del... Latest reply by Sarah977

This week, I discovered AirBnB made changes to how reviews/recommendations are linked to guest profiles, which has a significant impact on the guests who are now considered to meet the "previous recommendations" requirement setting. Now, reviews for gues... Latest reply by Qte0

You might have heard about the recent shooting at a house party in Sacramento. Well AirBnB says they are suing the guest who booked it and removed them from the sight. This is laughable. I live within a few miles of this and these bookings are a constan... Latest reply by Huma0

Hi, live in Danmark and I am about to rent an apartment for my son for at least a year. The renter says it will be through airbnb and that the will send an email where to pay the deposit and rent. And that one of their agent will deliver the contract and ... Latest reply by Sandra856

Hi! I’ve been a super host for quite a while and hi the free $100 credit a while back. How can I confirm this? How to I use it? I can’t seem to see it anywhere on my account, and Airbnb isn’t answering their phone right now. Thanks for your help!! Latest reply by Emilia42

I can’t help myself but to report on such a positive experience I’ve been having. I think I have the best guests ever...and I have had many guests. These guests have come across the globe and were referred (not sure by what previous guest) to stay at my p... Latest reply by Ian-And-Anne-Marie0

Hi Airbnb Community, Last night I changed another reservation that I had from 19 days to 30 days, but what showed up on the page before you press submit didn't match the receipt, I received from the host today after the change was approved. Specifically,... Latest reply by Huma0

Yes I know that 34 degrees for 6 days is not even hot in certain parts of the US and Mexico but my mother sowed a jumper into my torso when I was young just to prevent me getting cold! I am now about 62 ( I forget regularly) and I cannot remember heat li... Latest reply by Huma0

The cancellation policy clearly states in my confirmation email (and was clearly displayed online at the time of booking), is different from the cancellation policy that now shows up after I processed the cancellation. Specifically, the service fee is not... Latest reply by Christopher1048