Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
HI, Unfortunately we have had a bad experience today, my girlfriend had airbnb guests staying for 1 week in her apartment and on checkout today they had already left and had gone through all of her items stealing jewellery, makeup and other valuables. I w...
Latest reply by
Helen3
So .... we manage a large number of properties and get loads of good reviews on all platforms .... but AirBnB encourage guests to complain about something with "tell them what they can do better" .... In one new property, the first AirBnB guest complained...
Latest reply by
Anonymous
This guest booked months ago for a group. We have been in constant contact, they confirmed they were traveling multiple times. They’re scheduled to arrive on 21 August. Today she is telling me that she wants to look for a cheaper house and will I give he...
Latest reply by
Inna22
Hi, I am after some advice around how to handle what has been a really awful experience with a guest. She arrived yesterday and immediately sent me an SMS complaining that the place smelled of cleaning products. Our airbnb is in our back garden so I went...
Latest reply by
Mark116
Just wondering if other hosts are experiencing this and how you're handling it. Obviously, anyone initiating a booking after March 14th is well aware --super aware -- that they are making plans in the middle of a global pandemic. As such, obviously there ...
Latest reply by
Huma0
Immediately after full lockdown Airbnb allowed shared occupancy hosting again but renewed their browbeating of hosts in order to cost us money. One of the things they practically forced me to do was change my cancellation from "STRICT" After getting scr...
Latest reply by
Mike-And-Jane0
Hi just looking for some advice here. I made a reservation early March 2020 for an overseas trip mid jan 2021 and as it stands it’s looking unlikely we will be able to travel Due to government restrictions as we live in Australia. As I booked pre pandemi...
Latest reply by
Ben3587
Hey all, just wondering if you've made any changes or additions to your listing that you thought were going to be a great idea that ended up not working out the way you thought they would. Maybe you can stop other hosts from wasting their money on things ...
Latest reply by
Kristin935