Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Jonathan2844
I have had no refunds for bookings cancelled in March/April/May due to the COVID 19 crisis. I think there were two weeks bookings. I hope to re start bookings from 26 July if the Welsh Government gives permission to visit the area.Gareth Williams
Latest reply by
Sarah977
I need some help as I am on hold again with AirBNB with an open case that is their fault that I keep being told is being looked after by a specialist. It has been weeks and no update. AirBNB contacted me the day prior to a guest arriving asking me to all...
Latest reply by
Linda326
Hello! I am filling out form 571-STR for the first time. It asks me to list everything in the house so I can be taxed on it.Is this for real? I paid taxes on everything when I initially bought it.Seems quite strange. Is this correct? It is my primary resi...
Latest reply by
Gaurav49
Hello all, I have concerns about letting people use my WiFi, as a first time host it has been brought to my attention by friends about what would happen if a guest did something illegal on my WiFi? Would I be protected? Is there some kind of waver form ...
Hi, we have a booking from France, his airline flights have been canceled, and he wants to cancel the booking. I am looking to see if Air BnB can confirm whether they will extend the Covid 19 extenuating circumstances policy past July 31st for bookings ...
Latest reply by
Sarah977
Hello! My name is Stokes, I am a co-host on the Outer Banks, I am offering co-hosting services in the Kity Hawk, Kill Devil Hills, Colington, Nagshead area.
Has Customer support vacated the building??? 3 weeks ago I had a booking for one room in my home for 2 people, 2 nights. What actually showed up at my home was 4 young men in their early 20's and NONE of them were the young man that actually booked the ro...
Latest reply by
Jenni7
Hi, Is anybody receiving requests that obviously contravene the post July 4th guidelines? I've had to reject a booking request from somebody who wanted to stay in July with people from 7 different households, so I've declined. It seems Airbnb are not poli...
Latest reply by
Trevor243
Hello everyone,
As with most things, I believe it’s good for the soul to feel you are moving forward and learning. Whether you have been hosting for years or perhaps only a few months, the progression as a host can be huge. The things you learn after...
Latest reply by
Ian-And-Anne-Marie0
LizzieFormer Community ManagerLondon, United Kingdom
As a host, I am very disappointed with Airbnb’s service. Airbnb is not fair and doesn’t respect the facts to judge a case. That’s why more and more guests get free accommodation with fake photos, because they know that Airbnb’s service staff usually don’t...