Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

I’m not sure how to review a recent guest and his friends. The guest made a reservation for 5 people. Prior to check in he asked if I had extra linen because he was bringing and extra air mattress because there were 6 people coming. I said yes but his r... Latest reply by Emilia42

I have 2 guests booked in for 2 weeks mid September. They are coming from Texas and here in New Zealand our borders are closed to anyone who is not a resident and everyone who does come in has to isolate in a government run hotel for 2 weeks. I have rel... Latest reply by Amanda660

Yet another guest who cancelled about 6 weeks ago outside of the EC policy. Their stay was supposed to be two weeks ago at one of my most expensive properties. The area is fully open for travel and they were coming from in-state. My cancellation policy... Latest reply by Huma0

Hey all,Hope all is well.Can I ask re the extenuating circumstances page.Can anybody recall if this line was always there or was it sneaked in afterwards to suit Airbnb snake moves?https://www.airbnb.ie/help/article/1320/what-if-i-need-to-cancel-because-o... Latest reply by Jen89

Hi, we have 2 ensuite rooms, but airbnb does not allow 2 different parties to book. is this true? Latest reply by Debra300

This problem has now been ongoing for a week. Every time I try and send a guest a message, I get the message that the message failed to send, tap to retry. I am able to accept and deny reservations, respond to airbnb support without issues, just not res... Latest reply by Lisa5493

Hello to everybody.Some premises:1. We are aware of everything Airbnb, and not only we host individually, is having a bad time for Covid-19;2. We have been Superhost continuously for 4 years, with a score of 4.9, and we now have some experience both of ho... Latest reply by Debra300

Hi all, long time no post. Weird one this, I used to be a superhost in my previous flat, but moved house last summer (literally around the corner!) I have never rented my current flat out, i just live in it. The flat I bought was being rented on airbnb by... Latest reply by Debra300

Hi is anyone else having an issue with Airbnb support? Basically no response after weeks of trying to get one? Thanks Latest reply by Colleen253

Can anyone explain why the 72 hour booking buffer option has been removed, without any explanation, rationale or notice? Latest reply by Helen427