Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I have Superhost for many years and far exceed the minimum standards to achieve Superhost. I do many many long term hostings which requires maintaining high standards over an extended period of time rather than 1 or 2 days. I cancelled ONE very short 2 or... Latest reply by Gordon0

Hello i need help, so I had send a alternate request and it was declined does this still mean my reservation is confirmed to whatever was set before the alternate request ? Latest reply by Katherine610

Hi, I'm wondering if anyone can answer this question- I have booked a flat for 2 people, and the host approved it BUT made an alteration request and sent a message that the price she listed is for one person, and for 2 we would need to pay double, again... Latest reply by Katherine610

I disabled instant booking because I don't rent to just "anyone" right now.But I can't see the ratings because instant booking is disabled.WTF???I disabled instant booking because I want to know more about my guests. Should I tell my guests that they nee... Latest reply by Marcy45

@Airbnb I am trying to get a refund from Airbnb for damages done to my property by a guest in Dec. Airbnb has been horrible to deal with especially your staff member Mia. She won't accept a written confirmation by the guest that they had damaged my proper... Latest reply by Ian-And-Anne-Marie0

I have been contacted by a guest who has amended a two week stay to next year due to COVID. The remaining 50% payment was taken from his account, a whole year before the booking will now take place, without any warning. I believe Airbnb are wrong to do th...

Can someone please help? I had a guest who was booked in before 15th July - We had to cancel as no bookings before 15th July (im in Scotland) She has tried to rebook for 15th July but dates are blocked because it says I cancelled the dates. How do I unblo... Latest reply by Sarah977

Covid EC is here to stay, I get that. I wish Airbnb tried to make at least a vague attempt to make it fair. For example, they could tell all guests that they either cancel now and get a voucher; wait but purchase insurance; or do nothing and host policy w...

Ok either I'm losing my mind since they have updated the control panel or you can no longer get a break down for each property you have against what its revenue is? Normally I could select each listing, yet now I can find no option... Someone enlighten m...

Hello Fellow Hosts!I have been trying for a week now to reach someone in the "Review Department" at AirBnB regarding an unjustified review.We had a guest who "cooked" in our fireplace with the flue closed, sounding the smoke alarm and alerting the alarm c... Latest reply by Sarah977