Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Bashir29
Hi there, We run a successful Airbnb and have feedback about ratings.The issue is the understanding and expectation of ratings in Airbnb. The hotel industry has a well defined and established ratings system. 5 stars means something really exceptional and ...
Latest reply by
Anonymous
Just spent 2 hours messaging with the folks at AirBnB support... couldn't get a definitive answer, so wanted to see if anyone here had thoughts. The fine print on the SuperHost Relief Fund eligibility says its by invitation and the criteria for eligibilit...
Latest reply by
Michelle53
Hello everyone,
Sorry I am a little later posting this than normal. Thanks to those of you who attended our social last Friday, as always it was amazing to see you. I think during this hard time across the world, it's so important to surround yoursel...
Latest reply by
Cathie19
LizzieFormer Community ManagerLondon, United Kingdom
My issue is that I did qualify and I did receive the email but I didn’t see the email till the day after the due date. Because they didn’t send me an alert from the app and I don't check that email account very often. All I want is the ability to apply f...
Latest reply by
George1331
I’ve been trying to solve the mystery of why my Cottage does not appear in the new “Monthly Stays” of the new searchable area on the main page of AirBnb. I read this article: https://techcrunch.com/2020/04/08/airbnb-rolls-out-new-features-aimed-at-its-ne...
Latest reply by
Dassi0
Hello everyone and I hope all of you are safe. I am interested in what is both ethical and legal regarding when it comes to asking guests to share whether they have been or are ill. I am prepared to accept guests if they have experienced flu-like sympto...
Latest reply by
Anonymous
@Sarah977 @Robin48 @Anonymous , @Fred13 Hello top contributors!! thanks in advance, do any of you know the answer to the above? I've messaged AIRBNB help, and have not received answer.?? thank you--- . If a guests tests positive for COVID-19 during their...
Latest reply by
Emilia42
Hello everyone,CEO Brian Chesky will be providing updates and answers to your top questions about hosting during COVID-19 at 3:00 p.m PST Tuesday, April 28.Watch it live: Airbnb.com/liveCan’t make it at that time? We’ll share a recording with you after th...
Latest reply by
Luigi580
Dear Brian and the rest of airbnb team worldwide,I wan't to start by thanking you for creating airbnb for us, it is amazing.Uncertainties about the future have hit the entire world, and we are obviously all affected and loosing out in different ways. I fe...
Latest reply by
Gordon0