Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Katherine1374

If two guests check in but later swap, for example, 2 girls books a stay and 2 girls check in, but later on you find out that one girl left and spent the night at her boyfriend's but the other girl brought in her boyfriend (unregistered) who spent the ni... Latest reply by Ian-And-Anne-Marie0

We have strict rules around ‘no parties allowed’ because our building management has strict rules on that too. However, our recent guest has gone against the rules and held parties at our place. We found this out through our building manager and we will b... Latest reply by Ian-And-Anne-Marie0

Is it true or i'm not getting it right that AirBnb is extending indefinitely the policy of full refund for guests who cannot travel due to Covid-19 restrictions, thereby effectively overriding the host policies in a way no other platform has done? At the... Latest reply by Anonymous

Has anyone here gotten non renewal letter from Cbiz regarding the insurance carrier Western World pulling out of the short term rental market? It took me 2 months and some serious teeth pulling (including calling a Cbiz exec) to finally get a new quote ...

We have made a booking at** Initially we were planning to stay there 16 - 20 March, but due to the travel restrictions of Covid 19 we changed our reservation to 11 - 15 June. My husband was in contact with the host personally. However, I do not see any n... Latest reply by Helen3

Hi all, over the past few weeks, I have started getting similar reservations requests from guests asking about the noise policy. The requests are for 3-4 night stays and most if not all are from guests who live in New York. Just wondering if anyone else i... Latest reply by Anonymous

I keep getting blocked by Airbnb because I am trying to send a conversation for help. Latest reply by Anonymous

It goes without saying that what happened to George Floyd is despicable and this thread is not about that. The question is: should a company that cannot meet contractual obligations to its partners (hosts of colors and backgrounds) and just laid off 1900 ... Latest reply by Quincy

I'm a long-time superhost and my Hawai'i vacation rental was booked to 98% occupancy via Airbnb March through August. Because of the Airbnb extenuating circumstances policy, I lost over $30,000 in payouts for eight cancelled reservations between March 1... Latest reply by Tracy131

My feed back to Airbnb today after a June guest canceled: I had a cancellation today for a reservation starting June 17th, 2020, on Maui. My website that I can see said no to extenuating circumstances because it was after May 31st! I called up only to fi... Latest reply by Jan288