Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

Forget superhost relief I've received a miniscule percentage of the 25 percent assistance. NoINo explanation provided. If its merely an Airbnb private relief program i suppose they can do with their $250 million assuming it's paid out to hosts as they wis... Latest reply by Helen3

Please tell me what applications do you use in order to communicate with your staff - cleaning staff, laundry and other staff? I do it on WhatsApp and it takes me a lot of time. In addition, the time difference is 4 hours. When the cleaners are preparing ...

First time posting... Superhost with 2 rentals here. I like to offer guest friendly options to cancel so I keep my cancellation policy moderate. For me personally, the strict policy charging 50% or more in cancel fees is a bit cruel. I underst... Latest reply by Ephraim0

Right now Airbnb only supports the host by sending a few emails to show sympathy and explain over and over why everyone should refund —these don’t mean anything. Here’s time to show some real support:Use the interest money Airbnb earned by not releasing t... Latest reply by Ephraim0

I believe all current Superhosts should receive a list of the global Superhosts that were invited, applied for, and actually received the infamous grant money. If there is actually no way to even apply without an invitation, or to see that their vague sel... Latest reply by Ephraim0

Even though they cancelled, I never received any email letting me know. The guest let me know through the inbox that Airbnb sent me an email with the option to accept or decline the cancellation. I never got it, so advised guest to call airbnb to se... Latest reply by Luana130

Hi, my friend and I were set to stay in an Airbnb for three months, from June 1st to August 29th. We originally booked the Airbnb on May 7th, with a total price of $3.897. Due to some circumstances that have come up, we have since cancelled. The long term...

Is there a way to send a rules document to a guest that has an inquiry but we have not accepted it yet? We want to send a rules/fee document for them to read before we accept. We find time-after-time the guest never read all of the content in our listin... Latest reply by Helen3

Hello there this is my first post but I'm looking for some advice. I was just wondering if anybody could help me with the current situation in England in regards to new bookings. I've got a guest that's wanting to stay for two weeks at the end of may he's... Latest reply by Mike-And-Jane0

Bonsoir tout le monde, je suis embêté avec 3 nuits dans mon agenda 1) Trois voyageurs, le 21 mai, une nuit, réservation faite le 06 Mars 2020 vient de Malte2) Deux voyageurs le 6 Juin, une nuit, réservation faite le 13 Janvier 2020 vient des pays bas3) Tr... Latest reply by Marie87