What hosts are saying

    I endured the most frightening and humiliating experience with Airbnb. I was tricked by the listing and when I confronted the host she not only disrespected me, she threatened me, she made me fear for my safety. I was held hostage for hours in a room that... Latest reply by Anonymous
    I happened to notice today that a new option has been added to the list of cancellation policies available to hosts. I am not aware that there was any communication from Airbnb regarding this, however, the most disturbing part is that the help attached t... Latest reply by Martina714
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    I have two places impacted by tornadoes that passed through Nashville in March. Trying to handle final cancelations now that repair timing is clear. To date the wait times for resolution have been frustrating but manageable. With this last request I am... Latest reply by Sarah977