Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

This past few months have been like a roller-coaster of emotions for me, I assume that for many others too. I have started writing about this several times but never finished, sometimes thinking no one will really care, others put off for fear of being ju... Latest reply by Helen427

This morning I received a call and verification code from Airbnb that I didn't request. I logged into my account to find 4 different sessions I didn't recognise, 3 from march and April in China, and one from this morning when I recieved the verification c... Latest reply by Yadira22

My sister who was an airbnb host has apssed away and I need to deactivate her account . I have no access to her logins so need help to do this . Please advise Latest reply by Yadira22

I have tried contacting them over and over on this, as I meet all the requirements but each week passed and nothing. They just kept telling me to wait til May 31st and here I am, JUNE 2nd, no email. I am starting to wonder if this is a real fund or just a... Latest reply by Sarah977

What are my options .Horrible smell in my guest suite wafting up from the bathroom . Definitely something dead and I have guests arriving on Saturday . The bloke had a look last night with a torch but couldn’t see anything.We live near the river and so do... Latest reply by Ria16

My AC is about to give out. We have it on life support, but expect it to fail any day. Now, I’m order to cancel a guest and have it replaced (it’s 100 degrees F outside) I have to provide documentation BEFORE of the service. This is impossible. The AC com... Latest reply by Vicky383

Hi, Since I have a very flexible cancellation policy, many of my cancelled bookings do not qualify for the financial help offered by Airbnb. The cancellations were clearly cancelled because of Covid-19 but since my guests cancelled within their cancellat... Latest reply by Sarah977

Hi, I have exhausted all avenues available to me, and I am begging for help. I’m a super host and I’ve been a host since 2018. I recently had a guest book my place in April for several months, starting in May. He left after the stay began, and wants a ful... Latest reply by Sarah977

Hello All, Here is an interesting article from CBS Marketwatch explaining how Airbnbs are safer than hotels during this pandemic. So odd that many states and cities seem to have the opposite viewpoint. Hawaii, for instance, will allow non-essential... Latest reply by Helen350

Hi, I am trying to make a booking through my debit card and an error kept showing to me so I cannot proceed with payment, I contacted my bank and they confirmed that the cancellation is from the host website, so can anyone help me, please? Latest reply by Sarah977