Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Yuko120

I've gotten quite a few emails from companies claiming to support racial equity. When I read this title of your email, I couldn't help but wonder if y'all got a black person or a person of color to choose the wording. That said, can your mostly white exe...

I wanted to reach out to community to see how many people are aware of Airbnb’s new policy where a guest with a rental over 30:days can alter or cancel their reservation after taking possession of the premises without your approval and no penalty. This p... Latest reply by Debra300

Foolishly I followed airbnbs advice and made my cancellation policy flexible, now they refude to compensate me for following their advice. I have also been a superhost for years but have recieved no email even though it is my primary source of income. Tha... Latest reply by Livia4

The Covid cleaning requirements surely represent a "new normal" for this business.The 3 page checklist, added work, added cleaning supplies and products, need to plan empty non-paid nights between stays, are all good initiatives but should not be consider... Latest reply by Susan1188

Has anyone received the super host $5000 grant payment email invitation and/or payment yet ? what if the email got lost or accidentally deleted? Is there no other way to apply for this grant? Seems to confusing and vague. Latest reply by Roy-And-Patti0

Nice article on Airbnb https://www.cnn.com/2020/06/08/business/airbnb-summer-travel-2020-bookings/index.html Latest reply by Robbie54

Is there not a time restriction on guests cancelling at the last minute and claiming covid? We had a reservation placed earlier this year, the arrival is in a few days. The guest just now cancelled and received a full refund and it is way too late for u... Latest reply by Amanda660

Where do we stand, my wife and I bought and paid for a mini-moon break here in the UK for our daughter and her husband. It was for mid June 2020. My wife has sent messages to discuss this as know hospitality would be shut until the government said otherwi... Latest reply by Michael4995

Hello community, I was a great Superhost for three years, an Airbnb fan around the world, and I though Airbnb as a great company that we, Superhost, we can rely on. Then Covid-19 came and here I am, as many of you, with zero income since March 5th and co... Latest reply by Roberta2

I am posting in regards to the deceptive support practices in helping Super Hosts. I was told I would receive funds from cancellations that fell within the Airbnb guidelines and never received them, and all Airbnb support agents are the worst in communica... Latest reply by Mike-And-Jane0