Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Diane1760

Hi,Does anyone know and can explain me what "Covid -19 support payment/ Not applicable, separate policy applies" means? I am a Host and I had a few cancellations due Covid-19 and this is the message I have next to my cancelled bookings. The guest cancelle... Latest reply by Mike-And-Jane0

Hi all! I’m a Uk host and my guest checked out on 22nd of March due to covid 19. This was day 22 of a 33night booking. Is my guest due any refunds? Help appreciated!! regards, Al Latest reply by Mike-And-Jane0

Not quite an International distress call yet, (although?), but yesterday the ability for hosts to cancel without penalty ended. This, then was supposed to herald the announcement or update of the guest centric cancellation policy going forward. Does anybo... Latest reply by Mike-And-Jane0

Hello,where can i find community rules? Latest reply by Lawrene0

The money $250m paid for Host Support is mostly funded by guests' Service Fees NOT by Airbnb funds. Airbnb is giving 2 options to Guests that want to cancel:1. Cash refund: In this case they loose the Service Fee (around 12%) which they have paid.2. Vouce...

I am not sure that Airbnb realises what part it plays in the arts. It has become a benefactor, unwittingly I suspect. Thanks to Airbnb topping up the coffers of creatives around the world books have been written, paintings painted, houses adorned, new fo... Latest reply by Lizzie

So I’ve had to cancel my reservation for that’s was supposed to be in a few weeks due to COVID. I did have a refund coupon to use for a future booking. But that coupon seems to have gone? I’m not sure what’s happened, no money has been refunded into my ba... Latest reply by Anonymous

Hello everyone. I am Ranjana from Mumbai, India. As you all are aware of the COVID19 crisis and the need for being there for each other. I wish I could help as many as possible, but I have my limitations. So I am able to help only a few against the vast ...

Many of you have expressed an interest in hosting healthcare staff, and first responders on the front lines. So we wanted to let you know about a new program we launched to help you do just that. Airbnb is partnering with our hosts to connect 100,000 C... Latest reply by Sarah977

The AirBnB COVID19 25% Reimbursement Criteria policy should be updated to include reservations that mostly fall within the March 14 to May 31, but started just before March 14. Why is the checkin date more important than the majority of the stay falling ...