Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I'm getting a number of cancellation 'requests' now from guests who booked pre March under the strict cancellation policy I had then. They are now contacting me saying things such as "the wedding I was going to is cancelled, can I have my money back" or "...
Latest reply by
Lawrene0
need to cancel two bookings because others in my building ask that I don’t start my Airbnb again until July. This is very acceptable as several residents are vulnerable. Airbnb until 15/5 gave hosts that option without penalty but now I don’t think hosts ...
Latest reply by
Anonymous
I recently hosed someone that said they where a neighbor and needs a place to stay while there carpet was being cleaned. Turned out this was a lie they where having a party 12 plus people drug dealer and all. I called airbnb for help but they would not ev...
Latest reply by
Helen3
A second wave of COVID-19 is going to visit all countries! This might seem boring but can you please continue to read this post because the second part of it is important to everyone!! As of yesterday Friday 15th May, my state has been officially classifi...
Latest reply by
Fred13
AirBnB I booked had a door to the garden that would not shut. Opened a case, was told to was 24hrs for a response. This would mean sleeping in an unsafe AirBnB where anyone could walk in. Spoke to the host, they took me to another villa, this one had no...
Latest reply by
Sarah977
Over the last couple of days I have received three requests ALL from new accounts in mostly non identifiable languages interspersed with bits of English ALL asking for the same dates and ALL asking me to contact them outside of AirBnB. I declined for obv...
Latest reply by
Sarah977
I just spent 1/2 an hour trying to help a guest book through the site. Meanwhile I was on hold with Airbnb trying to get help. When I finally got through to them they took one look and said, "Hmmmm, how can I tell you this without giving you information a...
Latest reply by
Maxine33
Long story short: guest booked one of my smaller places For one night to “propose to his wife” Upon arrival, he said it was “too small” so I offered him a free upgrade to a much nicer, larger home. He was grateful and appreciative and promised a glowin...
Latest reply by
Sarah977
Anybody else getting lots of SPAM enquiries from people who can’t speak English properly, claim to be foreign medics and provide their phone number to contact them outside Airbandb? Also had one swearing quite a lot - is very unnerving...
Latest reply by
Elisabeth40