Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

Has anyone else been having problems with Airbnb support. They are reaching out to us to ask for a full refund of cancelled reservations that have a check-in Mar 14th to May 31st. Per Airbnb policy they are supposed to refund the guest and send us 25% o...

I am a host and have a guest who would like to cancel in June due to concerns related to covid 19. Given the current situation and the fact that my home is in New Jersey I have agreed to give her a full refund even though I have a strict cancellation poli...

So, I just got this email form airbnb, saying that they will refund 25% of the lost reservations to hosts (for reservations between Mar 14 and May 31). I can't help but think it is too little too late. What about the reservations they cancelled before tha... Latest reply by Jessica-and-Henry0

Estou em uma hospedagem q não esta de acordo com o oferecido , não tem, limpeza, lençóis sujos e o pior SEM energia elétrica , todos dias era prometido que ao retornamos ap flat terá energia ... passamos o dia no curso distante da hospedagem e qdo chegáv... Latest reply by Luana130

We had our booking for 17th April cancelled by the guest because of Covid-19, but Airbnb doesn't want to give us the 25%. We are quarantined since March until May, there wasn't any other reason for the cancellation. We ask Airbnb to reconsider.

Hi hosts! I’m applying for Covid-19-related financial hardship (SBA loans, relief programs, etc. and must declare “loss of rental income” from Covid-19-related guest cancellations. The challenge is, I can’t seem to find the original payout amount nor nigh... Latest reply by Toby3

The three monkeys say; We'll get through this together! Latest reply by Sarah977

Hi everyone Just want to share my experiences with you I tried to rent room in mississauga around 5 oclock afternoon on 7 of april 2020 after too much hassles the host give me finally I booked it and figured it out it's a basement and washrooms are not in... Latest reply by Sarah977

I am in total shock. This article from CNBC perfectly explains what's going on: https://www.cnbc.com/2020/04/07/airbnb-guests-complain-its-hard-to-get-coronavirus-refunds.html In short, if a guest cancels with the COVID Ext. Circumstances policy, not only...

Hi, Just got downgraded from the Superhost status and have just sent Airbnb the following message as to why they are appraising hosts in the Corona/Covid period. Would appreciate if other hosts shared their experiences. Ram ------------------------------... Latest reply by Sally221