Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

To whom it may concern, I am writing regarding your $250 million cancellation funds that I have read about on your website. Due to Covid 19 we received ALOT of cancellations and like alot of people we lost "alot" of much needed funds for our family When ... Latest reply by Cathy545

I am angry whyAirbnb does not have the guts to stand up for the hosts and keep 25% from guests cancellation, when the cancalleation policy is set to strict. Your announcement about June is a complete joke. You should have done this from day one an make al... Latest reply by Cathy545

Fresh in the inbox this morning:"Guests may need to cancel June reservations due to COVID-19If travel continues to be disrupted, the Extenuating Circumstances policy may cover 5 of your June reservations that were booked before March 15.These reservations...

Unfortunately today after 40 days, I receive the first email from Airbnb with content, cold, empty, redundant and with a broad aspect that Hosts, are just people of no importance. According to the video published by the company's CEO, he signs a letter an...

I have a guest that made a reservation pre-March 14th, for March dates. They requested an alteration on March 18th for dates in April. I obliged. Then they cancelled. Airbnb refunded them in full.My question is: does it still qualify as a cancellation und... Latest reply by Alley44

I have a young couple coming from Long Island, NY who are due to check in for a three month stay on June 1st. We exchanged a lot of messages when they first booked and have since exchanged a few more... They seem delightful! When I checked in a few weeks ... Latest reply by Anonymous

Part vent, part question We had booked a house for a family stay over July 4th weekend in February. This is on the Eastern Shore of Maryland, near the water, about 2.5 hours from where we live in Western Maryland. Place belongs to a new-ish host, not a SH... Latest reply by Emilia42

Hello all,I hope everyone is staying safe and doing well during this awful time.I have a question regarding any help that will be available for regular hosts who rely on the income from Airbnb to pay their rent or other expenses. My 'Superhost' status lap... Latest reply by Mark3205

I am a super host in United States: #1 I am not clear where to apply for the "Super host $5000K relief? (link?) #2 How do I get relief based on the "Cares Act" for lost income? I have a Michigan business number...am I considered a employer? (link ?)Not su... Latest reply by Jessica-and-Henry0

I had guests due to arrive March 30 - April 5th to rent my entire apartment. In the beginning of March the guest was nervous about travelling and asked his options. I explained the strict cancellation policy. I also offered if he cancelled within 3 day... Latest reply by Rose123