Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

Hello everyone, We had a fantastic first EN CC social online meetup last Friday, thank you once again @Cathie19, @Sandra126, @Lawrene0, @Ann72, @Melodie-And-John0, @Clara116, @Roberta2 for attending. It was so nice to see you all and it was lovely to... Latest reply by Lizzie

Question to Brian CheskyThe reason I have strict cancellation policy, (even though you tell me I will get less bookings), is because I have overheads and bills I have to pay, and need to budget from a secure base. I understand we are in unprecedented tim... Latest reply by Lucas28

I had a guest inquire about a listing that will not be available but I can direct her to another I manage nearby. The message I replied with blocked the Airbnb listing link to this suitable property. How can I get this similar listing to her? Latest reply by Luana130

Hi Dose anyone know a way of downloading a CSV file for all the cancelations that have been made over the last few months. Just trying to justify a mortgage holiday on my property and wanted to see if there was an easy way to get a summary. Also as the co...

Hello!! I am currently active duty military and have a trip planned for the end of May. Since I am in the military, I am not allowed to travel due to the extended Military Travel Ban. What should I expect when it comes to refunds? If it were not for the e... Latest reply by Melodie-And-John0

A word of warning, I was one of the many hosts who were happy with what looked like the gradual change to making reviews fairer in the changes announced in December, in particularly with the new 'relevancy' requirement. I contacted AirBNB about some revie... Latest reply by Maria12246

May I wish all my fellow hosts and guests, positive vibes across this important period in many of our lives. A time when so many would normally travel to celebrate Easter or Passover with family and friends. For our agnostic or atheist members, these wish... Latest reply by Cathie19

Has anyone been successful in applying for U.S. small business recovery funds for independent business owners?

Help!The Scottish Golf Open is cancelled therefore my guest wishes to cancel their booking. Totally fine but Airbnb has not returned my guests deposit. How do I get them to do that? Thanks in advance. Latest reply by Jessica-and-Henry0

I've sent customer service several emails regarding an extremely vulgar response I received from a Host! I've sent them screen shots, etc and they are ignoring me or telling me I haven't given them enough information. Not sure what else to do at this po... Latest reply by Mark116