Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Areremi0
Both when I try to cancel a booking and when the host tries we get an error message saying "Something went wrong. Please contact customer support for assistance". It has now been 5 days since I left, and we have both tried calling and messaging customer s...
Latest reply by
Tom2591
I need to cancel a reservation because I arrived home to a burst pipe in the walls of the house today and it was not going to be a quick DIY fix. The water is now shut off at the street.As New Zealand was only hours away from a lock down, it will take lo...
Latest reply by
Terri38
The so called help desk is CLOSED? How unprofessional that during this worldwide emergency this company just cut the way we can solve issues. I sent several help requests and called with no success. What the H"LL are we supposed to do now?
I would like to cancel the three remaining reservations I have in May and June in order to lease my apartment for a year. These three guests are likely to cancel themselves as two of them are related to weddings and another to an event which will also lik...
Latest reply by
Ellen681
Could someone provide a template Management Plan as required by most UK councils for Self Catering accomodation.This plan covers things like:Noise Control and Guest BehaviousGeneral Management OperationsI have found lots of references on council sites for...
Latest reply by
Helen3
What are you all doing in terms of the Corona Virus??? I have been trying to contact the help center without success. When I first reached out, I got a hold of someone right away, but when I brought up the corona virus he said he would need to get a spe...
Latest reply by
Jim1445
I am wondering some information about who uses any of these Channel Managers "MyVr.com", "365 villas" and "ownerrez.com":1- Close dates - can you close dates in the channel manager itself?2 - No Arrival / Departure- BDC (BK) - can you close one particular...
Dear all, Almost all my bookings have been cancelled a part from one in May and one in June. Now, I found someone who would move in long term starting virtually from tomorrow and, although long term is not my ideal situation, I'm in such difficulty (unpai...
Latest reply by
Priscilla171