Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hi, I need to cancel a booking due to covid-19 which is covered by the extenuating circumstance cancellation policy. Whenever I click to cancel via 'trips' the 'why are you cancelling' page is blank, meaning I cannot cancel! This is highly frustrating in ...
Latest reply by
Oana-Gabriela0
Hi everyone,I have a problem with canceling my reservation.After pressing "Cancel reservation" button, a new page appears with the following content:------------------------------------Cancel reservationWhy do you need to cancel?--------------------------...
Latest reply by
Oana-Gabriela0
Am i right in thinking there have been no updates or communications from airbnb for a good few days now (i appreciate we had had Easter weekend in the middle) Maybe i’m looking in the wrong place, or maybe they are listening and about to make some big ann...
Latest reply by
Stephanie
Frustration with AirbnbI am in the process of losing the value of the payment to Airbnb for a reservation in the city of Porto in Portugal.I am over 60 years old, my flight was canceled and Portugal is closed to tourists from Brazil. I managed to recover ...
Latest reply by
Mike-And-Jane0
I'm already two months behind on my mortgage. No income coming in whatsoever since I cannot go to work so I tried hosting a guest. She was an essential worker since the city of Riverside only allows us to rent out to them, as soon as I heard her coughing ...
Latest reply by
Jessica-and-Henry0
Hi guys, has anyone been paid this week from the 250 million cancelation fund? We were fully booked in Bali, two properties until end of May, strict cancelation policy, and have heard nothing. I also read this in another thread. It’s shocking if it’s true...
We all agree that one part of the total fee that we pay per reservation corresponds to the marketing services that are provided by Airbnb via all their channels ond of course their marketplace. So I wonder, wouldn't be a good idea if we could have this "m...
Just received a booking today for 4 nights in the middle of May. This is a breakdown of the dates my guest can cancel and what is refunded. Guest sent me a screen shot but can’t figure out how to post it here.TimelineMay 6, 0400 pm14 days before check in....
Dear Airbnb Support Team, I am Dionisis Argyreas the owner of Some properties in Milos island in Greece and as you know a lot of our Guests want to Cancel due to Coronavirus and as is already scheduled from the Greek government with the articles 70 and 7...