Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Nancy2388

We have several guests in March who are still planning on traveling. We checked in with everyone as soon as we heard about the extenuating circumstances refund to see if we had any actual stays. Many cancelled and enough said "we are still coming!" that w... Latest reply by Laura2592

Hey everyone, I am trying to gather as many people together to push for an end to the extenuating circumstances policy and instead transition that to a travel insurance policy. Complaining on here will clearly not work, so we need to find ideas about how...

We haves guest coming from China? I am considering cancelling their booking out of concern for my family with regards to the Coronavirus. What would the ramifications be with my superhost rating?Thanks in advance. Latest reply by Guillermo--Ana-and-Guill0

There will come a day when we have other things to talk about. Any old hosts remember the incessant posts for *where's my dollar* when Airbnb was rounding off?I'm hoping we will have a fantastic new topic soon. Latest reply by Lizzie

It was clear, a guest I was hosting didn't read the house rules and I have in writing he agreed to them. I addressed the issue there no additional guests allowed on property w/o my permission (The guy showed up with four of his friends & stood outside my ... Latest reply by Amanda282

I want to get other Superhosts thoughts to AirBnb having no regard to the impact the devastating bushfires in Australia, and now the Corona Virus is having on guest bookings, and how many Superhosts will not be able to attain the minimum guest stays (thi... Latest reply by Sarah977

Dear Airbnb, I completely understand the reasoning behind giving guests full refunds regardless of circumstance or proximity to the reservation. What is happening is out of their control. However, it is also out of the hosts' control. To date I h...

The military is being restricted from traveling a mandated certain miles from their duty stations and It’s very unfortunate for both parties. Though I have a strict cancellation policy, However I’m partial to the military personnel that had to cancel with...

I have had cancellations from Air bnb with full refunds quoting coronavirus but we are not yet in lock down as yet and still have guests staying. We are in a remote area, ideal for social distancing. Guests can still enjoy hiking and the countryside which... Latest reply by Helen3

Yesterday I received an email about a cancellation, airbnb saying they gave my guests a full refund. Today I received a message about another guest. The message said the guest was requesting a full refund because of the corona, and it asked me whether or ... Latest reply by Luana130