Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Pierre3460

Dear All I had a chat with a lawyer friend of mine. He believes that AIrbnb had absolutely no legal grounds to declare coronavirus an extenuating circumstance and push the entire burden on the hosts. I intend to file a small court claim. Was wondering if... Latest reply by Helen3

Continue button got deactivated that I can't finish refund process. I hope it is not intentional. I got error 500 message from airbnb.kr(korea) when I click "manage reservation".Please update about what should be done to have a refund voucher. Thank you Latest reply by Sally221

The Airbnb discussions relating to the extenuating circumstances policy demonstrate that Airbnb has lost considerable credibility. It’s a shame that the handling of the Airbnb extenuating circumstances policy was shockingly ill-conceived and poorly execut...

Hi Brian, Hi All, As someone who has a mountain house and depends on Airbnb bookings to keep the place running I appreciate the offer of returning some of the lost revenue from the COVID-19 crisis.The sentiment is a good one But the amount of 25% is frank... Latest reply by Anonymous

After already discussing a booking with a case manager, a different case manager came back and tried to bully/con me into giving a refund. This just seems so wrong. A screenshot of the session is here: https://imgur.com/TY0yKUU and I've also pasted it ... Latest reply by Emily1166

I contacted an online company in France to help me submit my tax return online for my Airbnb income from my apartment in Nice. I paid them €299 but I then had an email to say that they wanted another €480 to get me a 'SIRET' number and they would not be a...

We are a local care home trying to get Carer and Nurses to work in our care home but I am unable to find accommodation but not sure ow do to this or if we would be eligible. We are happy to pay for this but just need to source accommodation all our staff ... Latest reply by Mike-And-Jane0

Hello, fellow hosts, in this current situation with the covid outbreak, there are still other Airbnb hosts who don’t accept cancellations? isn’t it inhuman to do such thing? that their guests cannot travel due to travel bans and fear of covid infection, a... Latest reply by Anonymous

Reservation made December 2019. Booking was for early May 2020 in NYC. Airline has cancelled flights from Australia due to covid-19. Literally can not travel. Host will not issue refund. Airbnb claim it is not an “extenuating circumstance” will not i... Latest reply by Mike-And-Jane0

Guest cancellations during Covid.I’m puzzled on how this process is supposed to work.Yesterday I received a cancellation request from a guest. Because its during the time period when full refunds can be granted, I am willing to provide a full refund.I rec... Latest reply by Inna22