Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

El verano pasado puse en sus paginas un depto en arriendo y en mayo lo saque de sus paginas porque ya no lo tengo.....pero hoy me han llamado dos personas diciendo que pagaron unas reservas por el ......por favor necesito que se les haga la devoluvion de ... Latest reply by Michael477

I suspect this will not be popular but here goes anyway. Given the Airbnb Extenuating Circumstances policy that existed before Covid 19 I do not believe Airbnb had any choice but to refund guests at 100% once the virus got going. In fact a significant por... Latest reply by Rodney11

Hi,For some reason with one property in particular when I go to book it airBNB sends me to /china-verify and wants me to verify myself using my Chinese passport to do the booking. I am not Chinese, I live in the city of the place I'm wanting to book (Sydn... Latest reply by Dan12401

Scrap all of these initiatives which provide very little support to very few hosts! Pay ALL hosts an equal % of the revenue they have lost due to Covid 19, regardless of their cancellation policies! Keep it simple, keep it clear and keep it FAIR! Latest reply by Andrew1928

Hosts with strict policies now get 12.5% of the rental (25% of 50%). This is about the same amount as the Airbnb fee which they kept (while refunding ALL of the host's money) and issued guests a 'voucher'. So essentially we're getting the voucher money, w... Latest reply by Sheila22

Hi everyone, I have been hosting in Berlin in two different apartments for 7 to 8 years. Airbnb has been good to me overall - but in recent years one can really feel a decline in custome service to hosts, and they have tightened their grip on hosts and t... Latest reply by Helen3

I know I made a mistake by leaving IB on, but I did it so Covid responders could book (so, please don't bash me for not turning it off - I did now). It NEVER occurred to me that a local would book for a week despite that we are BOTH under stay home order...

Does anyone know where to find the direct link to the form for Aid fund for Super hosts?Same question for this fund: if a guest cancels a reservation for check-in between March 14 and May 31 due to a COVID-19-related reason, Airbnb will pay the host 25% ... Latest reply by Ronald208

Airbnb keeps changing the extenuating circumstances. yesterday it was cancelations until March 31st. Which I thought was reasonable and I could live with today it’s april 14, which now is an entire month of bookings. Is anyone else unsure of how long this... Latest reply by Keith6

I have a strict cancelation policy which only offers a 50% refund. My guest canceled because her son's wedding was canceled. How do I give her a full refund?