Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Within the past several weeks, I have been unable to open and view the emails I am receiving from Airbnb. Most seem to be about procedures related to the coronavirus. I can see the subject line, but when I try and open the email, I just get a blank scre...

Hi Everyone,wondering how you handle inappropriate inquiries from potential guests? A man with no profile and no reviews contacted me about a reservation and his only question was “ Will you be upstairs in the house while I am here?” I did not answer his ... Latest reply by Marti3484

I'm playing around with the booking alteration options for a guest. I can see that if I alter the booking end date to less than 31 days, the guest gets hit with occupancy taxes. I'm wondering, if a guest cancels their long-term booking at 29 days, do th... Latest reply by Christopher187

I have booked in Feb for a place in Fullerton in May and paid in full. I can't travel to US because most of flights are cancelled because of Covid-19. I have tried to cancel the booking but the host refused to accept my cancellation.What should I do? Is ... Latest reply by Gordon0

We are on the eve of a 21 day shutdown in South Africa starting at midnight 26 March I have just a a very strange booking request with encrypted code to call a verified airbnb guest. I like to keep and open mind not assume it’s a scam but does seem suspi... Latest reply by Fred13

I have several COVID related airbnb support cases in progress but i'm not sure how I can see the list of open cases so I can check the latest status and follow up. Is the only option to trawl through my inbox - which is flooded with hundreds of guest mes... Latest reply by Cabo-Platinum0

will I lose my super host status during the corona virus period because of a bad review from someone who had to return home after one night? I have appealed to AIRBNB to no avail Latest reply by Ange2

Hi everyone, We are renting a 3 bedroom house from a landlord and rent out 2 of them on Airbnb to help us pay the rent. Should I declare the whole gross earnings we received as a Rental Income or should I deduct the price we pay for these rooms first? Thi...

Can somebody advise if you have a cancellation at this time which you suspect is because of Covid19 (the cancellation came through the customer service centre) will our superhost status be effected? Latest reply by Huma0

I found the new refund request feature that Airbnb recently implemented very annoying in the way that it DOES NOT GIVE ME ANY NOTICE! The only way I can find the request is if I go to my hosting dashboard and dig into the loooooooong list of notices. Not ...