Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Mary7103

They charged me $100 cancellation fee when it was the guest who asked the AIRBNB support to cancel their reservation. It was cancelled before 24hrs of booking. After cancellation, an airbnb support messaged me and clarified with me that I have no cancella... Latest reply by Deborah794

I have been charged -$50 to my account for a Covid19 cancellation. We were told we would not be penalized and I have documentation to a agent approving the cancellation. In trying to contact Airbnb regarding this debt I cannot reach anyone to correct th...

Hi guys, We have a new inquiry today for a 23 year old guest the will be going back to Naperville. They said that the person going back home from International flight needs to be quarantine for 14-days and that their home is not big enough to do it. They... Latest reply by Marit-Anne0

On March 14, 2020, Airbnb changed policy to allow guests full compensation for cancelled bookings as a result of the current COVID-19 health crisis. This policy overrides existing policies hosts have in place to protect their homes and livelihoods, placin...

Hi does anyone thinks that after the 1 month (we don't care about you host ) Extenuating circumstances so April 16 our strict cancellation policy will be respect from the direction ? Im curious who thinks they will and who thinks they wont? tums down...

Open letter to Airbnb founders - I am grateful to you because I built my business using your platform, however, I find that in the unprecedented time we are living you are turning your back on usYou want to save your brand and be a Hero, and you are doin...

i can't even complain about airbnb , as the post i just wrote got cancelled WTF!!!!!! Latest reply by Bridget16

Anyone know the fine print on VRBO? Are they also screwing over hosts in the CoViD19 crisis or taking care of hosts? Are they providing 'pandemic-resistant' insurance for all involved? If hosts' evolving concerns can be addressed, there's a real opportu... Latest reply by Sarah977

Does anyone know what the policy is regarding a guest that has tested positive for the virus and now has to self quarantine while they are your guest? Latest reply by Helen427

Hi Community, I don't know how many you are being affected by the pandemic. My Airbnb, which was normally full has lost all reservations until middle of April. I am wondering how I can offer my space, which has a separate entrance and is contained, to ...