Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Hi all,To set the scene, this guest has emailed me regularly, requesting and informing me of requirements and changes to their booking, which is great.Now I’ve received a communication letting me know they will still be coming but “can you ensure 100% the... Latest reply by Serin-and-Jo0

I'm on the central coast of California and our small town has declared a state of emergency. Schools are closed and bars and restaurants are next. I have four remaining reservations to go before the month is over. It looks like these guests are fellow Cal... Latest reply by Karen53

Hello hosts, I checked again on the criteria for STRICT cancellation options - I don’t remember it being just 7 days lead time within which the guest can cancel (with the host retaining their £). I had remembered it being 14 days before - has AIRBNB chang...

I know the hosts are getting hosed right now but so are the cleaners. Any ideas on how to support them? I've pre-paid for some cleanings but I'm looking for other ideas.

I received a call from a parent who was going to be attending her daughter's graduation and most likely will need to cancel. However, her daughter and classmate will need where to stay for two months until their graduation.Our Airbnb house is too large f... Latest reply by Laura2555

@Lizzie airbnb has cancelled at least 1 of my paid bookings on their own without asking the guest and without sending me the cancellation email. I know this because my guest sent me this picture. Airbnb seems to have also secretly blocked my calendar u... Latest reply by Lizzie

I also do an "experience" here. It's supplemental income to my supplemental income! LOL! A repeat guest messaged me on 3/16 asking if we were still doing the experience because she was coming back to atlanta from LA. I said yes so she booked for 2 people ... Latest reply by Donald28

Some guests are getting the following message when trying to book: Choose another place to stay As part of our commitment to your safety, certain last-minute bookings of entire homes are restricted for now. You can still book a hotel for your stay And the... Latest reply by Anonymous

They used to say 'A week is a long time in politics' .....Well I have to amend that....'A day is a long time as an STR host'!!Last week I had an almost full April, and May was looking ok, tonight I have two reservations left and I don't expect those to p... Latest reply by Brenda328

I have snoozed my listing and decided to cancel all upcoming reservations that remain. The message from Airbnb said penalty free cancellations, so I did the first one by myself. However, it sits in my review collection as a host cancellation and counts... Latest reply by Sandra126