Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Brian3625
The lady that booked has brought a partner with her ( unpaid for) who was inebriated when he arrived, he has also bought a carton of beer with him though they are only here two nights. They are now out for dinner, but am feeling very unsure about the who...
Latest reply by
Tom-and-Hayley0
We have 3 Airbnb’s, 1 in Colorado, 1 in Las Vegas and a beach house south America - Airbnb team in South America (Peru) do not pay still. When we complaint they told my Mother that there is nothing they can do – They mentioned the guest Credit card had a...
Please advise me on what to do. I have sent a booking request to a host. It's been 13 hours and she hasn't responded yet. And now it's sleeping hours at her place, so i think my request is going to expire. The thing is that i saw this statement in her lis...
Latest reply by
Jeena3
I just encountered the very worst customer service experience in all the 3+ years that I have been Hosting with Airbnb. The representative asked for my info to verify my account and just as always, I provided the information that he requested. He went on ...
Latest reply by
Maia29
Hi, we recently had a situation of a similar nature. A gal booked a room for 2 adults, neglecting to mention her child, to avoid paying the fee for the 3rd guest. The first night she and her husband fought loudly to where I nearly felt the need to ...
Latest reply by
GFood0
We had a guest witch paid for 2 days but never come to our villa. We tried to contact him by email and whatsApp a lot of time.............but no answer ( the guest doesn't have any review and has just joint in 2020 AirBnb)We are receiving message from Air...
Latest reply by
Sandra856
We do an improvement project at our cottage every year towards the fall but plan and budget at the beginning of the year. This year we are thinking about changing out our laminate countertops with some kind of natural stone or wood. I HATE our counters (s...
Latest reply by
Sarah977
I've had two conversations with Airbnb in the last 5 days regarding the missing key symbol in the messaging app. 5 days ago I was informed that Airbnb was aware of the issue and working quickly to fix it. Today, I sent another message to Airbnb and was in...
Latest reply by
Chadia5
Guest wants to leave early and get refund on dates not stayed. How are dates modified and is their money refunded for days not stayed?
Latest reply by
Trevor243