Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Umberto441
Hello, I cannot reply to a particular review. I can reply to all other reviews. Not to this one, which is a very nasty review that says untruthful things about my listing, so it's essential that I get to answer to this guest. Can someone help? is this ha...
This is my first time renting and a 10% discount was given on an instant booking with out my knowledge or desire. Is that standard on your first time renting? I thought I declined all discounts as we are at the peak of high season. Any help is appreciated...
Latest reply by
Sarah977
Hi!I am a host but this time I used Airbnb for my vacation.I arrived late on my trip because of surgery. my loss, no problem. Unfortunately I have to shorten my trip for medical reasonsSo as required sent all the paperwork and ID required as per they exte...
Latest reply by
Colleen253
Due to the coronavirus outbreak in Wuhan, I would hope to cancel a group of upcoming guests from a neighboring province of Wuhan. I know it’s not good. I have never canceled any guests before. But I’m doing home sharing so this really upsets me. However I...
Latest reply by
Lizzie
Hello All Increasingly frustrated with an issue emailing guests with our visitor book and wonder if anyone else has had similar problems. Getting nowhere fast with Airbnb support. For the last 3 years I’ve emailed guests to my 3 properties with all the i...
Hello everyone my name is SHERRONDA I live in Columbia SC, I’m new to the group and I am looking for ways to reach out to owners of Airbnb properties I have my own small business cleaning Airbnb homes and would like to get more clients /add one or two m...
Hi Everyone, I made a booking for 28 days and asked my host if i can push my booking back by a week. They responded saying the place is available and they are happy to block out the calender for that week however have asked me to pay $400 AUD on arrival. ...
Latest reply by
Sarah977
Airbnb just added new tools (for my area) so they will now collect all the applicable sales and lodging taxes for my listing. I will still have to remit some of them myself but it was a real headache before this happened. If you are still in a situatio...
Latest reply by
Christian2220
Hi! I'm a guest on Airbnb. When I complete a stay, it asks me for some feedback. Of course, there's the public review that goes on the property's listing. And the private note that goes directly to the host. But it also asks for star ratings on cleanlines...
Latest reply by
Sandra856
Lately I have been getting guests who book for one person and end up showing up with more than one person. When I try to change the amount of people on the reservation it will not allow me because the reservation is already current. The only way to do it ...