Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Setshege0

I am looking for advice as to how to handle future guests and their potential subsequent reviews when they give you glowing comments and 5 stars in each category, but then rate their stay 4 stars overall? How is that even possible? It affects my rating (c... Latest reply by Susan17

A few times guests mark 1 guest when they know they have 2. One has even told me oh I forget. BS no you didn't. So, what can I do? Latest reply by Tony-And-Una0

My guest is extremely late. What can I do? Latest reply by Helen3

Hi I’m Tuyen from Smiley apartment. Can you please help me to cancel the reservation code HMND43T2AQ Latest reply by Helen3

Today I had a "booking" for a weekend in July. But in actual fact the message was from someone offering changeover cleaning services. I now have to decline the booking, does anyone know if this affects my Superhosts status? Thanks in advance Latest reply by Helen3

The lady that booked has brought a partner with her ( unpaid for) who was inebriated when he arrived, he has also bought a carton of beer with him though they are only here two nights. They are now out for dinner, but am feeling very unsure about the who... Latest reply by Tom-and-Hayley0

We have 3 Airbnb’s, 1 in Colorado, 1 in Las Vegas and a beach house south America - Airbnb team in South America (Peru) do not pay still. When we complaint they told my Mother that there is nothing they can do – They mentioned the guest Credit card had a...

Please advise me on what to do. I have sent a booking request to a host. It's been 13 hours and she hasn't responded yet. And now it's sleeping hours at her place, so i think my request is going to expire. The thing is that i saw this statement in her lis... Latest reply by Jeena3

I just encountered the very worst customer service experience in all the 3+ years that I have been Hosting with Airbnb. The representative asked for my info to verify my account and just as always, I provided the information that he requested. He went on ... Latest reply by Maia29

Can I book for May 2021 Latest reply by Maia29