Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alessandro2560

I have tried millions of times to click on Accept of this request. It just won’t let me go thru, no matter what device I use/browser I use. It really frustrates me out. Also I called the customer service several times, and each time I was told to wait for...

Hello I was a guest in Barcelona and I left my watch in the Apartement, the host said she found it, and would be sent back, and offering money for the item to be sent but for 2 months she was not been replying to the text messages!! Does anyone know what ... Latest reply by Alexandra316

Please help Barbara...she has been trying unsuccessfully to book her requested stay... Latest reply by Quincy

guests bringing strangers into my home without asking, especially one night stands Latest reply by Val4201

Afternoon All,I would like to offer guests the option of having a cleaner in daily to do the basics of making beds and washing dishes etc.Is there a way you can do this?Many Thanks. Latest reply by Helen3

I can't find a section explaining the host cancellation procedure!! In which case the host will pay cancellation fees?If you are wondering about my Cancellation Policy, the option I have is “Flexible or Non-refundable NEW: In addition to Flexible, offer a... Latest reply by Aya1553

Hi everyone, I currently have a guest who is not the person who made the booking.A lady made a very last minute booking, who I had trouble contacting for an idea on her arrival time.She showed up today, with her brother. Its him who is the guest, not her... Latest reply by Anonymous

Can someone please link me to the London specific group? I can’t find it at all. Superhost here, and have a group of excellent housekeepers working across several of my listings. . We can now offer this service to other hosts. competitive rates for clean... Latest reply by Stephanie

I have sent a request to a host. She replied after a couple of hours with additional questions without approving. I was able to answer only after 24 hours after my request. Now my dates are unavailable. Host want to accept my request, but I can't resend i... Latest reply by Solveig0

Hello,I made a mistake and accept a reservation for tomorrow thinking it was for the next month. I already talked to the person who did the reservation to cancel, but I can’t cancel and he can’t also. What do I do???i did all the steps in the app, bit in ... Latest reply by David-and-Annie0