Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

why suddenly cancel my booking? i didnt cancel from any system. Latest reply by Sarah977

This was my first experience with Airbnb and unfortunately, it was terrible. I booked the room around 9 p.m. On December 30 everything was going well until I got there. The communication was poor they could not speak English. The elevator was damaged, and... Latest reply by Sarah977

Hi, I had a reservation request from a guest and for some reason it didn't get confirmed. It then timed out and has now been cancelled by Air BnB. Is there a way to get this re-instated as we are in communication with the guest and both parties still want... Latest reply by Gerrie3

Today I was going to have my first guest arrive if at 4:30 . She had to cancel as the roads were to bad to drive on. In my settings I have checked moderate cancellation up to 5 days prior to stay. She canceled half hour after check in. My question is... D... Latest reply by Helen3

Recently a guest's dog damaged the trim around the front door. It was apparent the dog was trying to get out of the house (an unfamiliar environment) as the owner left the dog unattended for 8 hours. Airbnb refused to reimburse me under their host guarant... Latest reply by Helen3

Hi. I am currently co=hosting for my sister and would like to offer my service to other airbnb hosts. Does anyone know how to do this? Many thanks Latest reply by Helen3

I am concerned that there have been a considerable number of hosts, not just here on the CC but on the other two sites I am active on, who state they have submitted a claim to Airbnb against a guest who has rejected the claim, and Airbnb have subsequently... Latest reply by Robin4

Is it only me who notices this? Or airbnb customer support level really went down for last couple month? Looks like airbnb contractors started to hire totally unqualified people who have nothing to do with hospitality and real estate. Latest reply by Jim472

HI I'm new to hosting Airbnb. I have excepted my first long term. Our airbnb is two large rooms and a bath converted into a combination kitchenette / living room, , a full bath and bedroom.. The gentleman arrives tomorrow.for 3 months, a younger med stude... Latest reply by Helen3

Now and again I check my "Opportunities" tab to see if there is something I can be doing better or a new category I could work on. About half the time the info is incorrect. Today I see a red notice that I need to work on my rating as it is currently list... Latest reply by Helen350